Re: IML: Heads Up - Dead Beat Sellers and Refunds
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Re: IML: Heads Up - Dead Beat Sellers and Refunds



Drake et al,
Drake presented an issue I hopefully can be of some assistance or education.  I hate to see anyone get taken advantage of when purchasing IMPERIAl parts... or taken advantage of at any time!
 
It is wonderful that Paypal or ebay provide a 30 day period to dispute transactions to help with these issues.  Everyone should also know that there are banking regulations that provide consumers with additional protection.  This compliance law is known as Regulation E (for electronic transfers.)
 
IF you have made a transaction using an electronic transfer (credit card or debit card for example) you as the consumer of 60 days from the time the transaction is shown on your statement to dispute the transaction with your credit card bank.  You must provide evidence that you have tried to resolve the dispute with the vendor or in Drake's case, the seller.  IF you have done your part and cannot resolve the issue, the bank is required to research the case and come to a conclusion.  There are rules for providing you, the consumer, provisional credit during the time the issue is being researched.  Should the bank find in your favor, the provisional credit will be permanent and the vendor will be charged for the reversal of the transaction.  The process can be a little daunting (I have been through it myself) but when it works it is satisfying to get your money back from a dead beat!  My job is to audit compliance with banking regulations so I hope this little webinar has been helpful.
 
Yeah!  I got to contribute something!  :)
 
Happy motoring!
 
Dale
68 Crown Coupe


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