Mike Friedman.
Mr Frieman. just read your response and want to say, WHY didnt you e-mail me
with this complaint a long time ago??? I garrentee the parts and if you
werent satisfied i would have gladly refunded your money. But i didnt hear a
word from you. E-Mail is the best way to contact me. If i dont hear a
complaint then i asume there is no prioblem. Thats along time ago, so i dont
remember all the details. But if i can change the part i will, just let me
know, {At my expense.}
As for the message to the list i have to apoligize if iam not supose to send
messages like that. But i check messages and when i go thru 4-600 a day i
get in a hurry and do the quickest thing to get it done. I will try and not
send my responses to the list, but privatly from now on. SORRY CLUB.
I try to satisfy all, but as you can read i do not always, So i need to
apoligize if i have and will try and do better, This club has been very good
to me and i will try harder.
THANKS Bob H.
----- Original Message -----
From: "Mike Friedman" <walrusmk@xxxxxxxxxxx>
To: <mailing-list@xxxxxxxxxxxxxxxx>
Sent: Thursday, May 09, 2002 10:19 PM
Subject: Re: IML: Bob H. a.k.a. impparts@xxxxxxxxx
> Dear Fellow Imperialists,
> I have politely asked this commercial vendor to make his business
> correspondence to IML members privately and directly (not through the
> list) but he doesn't seem to care about the rest of us. At first it was
> probably because he was new to computers & e-mail, but he has been on
> the IML long enough to have figured it out. Many people have explained
> how to extract the original sender's address from a post for a direct
> reply. Though I am sure that many of you have found him a good source,
> I had a poor experience with him some time ago and I am sure that he has
> forgotten - but I have not.
>
> This was maybe five or six years ago, long before the IML. I had
> just gotten my 1966 Crown convertible and needed some parts. I found
> his ad in Hemmings Motor News. One of the things that I needed was an
> air filter holder. Though I thought that his price was high I sent
> payment. When the part arrived it was incorrect (too tall, probably
> from an earlier 413, not the 440). I called and left multiple messages
> on his answering machine, also sent a few faxes, all long-distance & on
> my nickel. He was terribly slow about calling back. Finally, after
> many weeks he called and told me that this car parts thing was more of a
> hobby than a job, and after the snow melted(!) he would get out there
> and get another one for me. Some months later (perhaps four or five
> months from when I had originally sent the money), another air filter
> holder arrived. It was the correct one - but had a series of large
> holes drilled in it all the way around! Perhaps this helps with
> airflow, but it's not original - or what I had a right to expect. Then,
> on top of that I got to pay the return postage for the incorrect part!
> I do not consider this the actions of a reputable vendor, and his lack
> of consideration on the IML follows suit.
>
> Say what you will about any other vendor, but in my book THIS guy is
> one to be avoided! Even some of the overpriced one at least supplied
> what was ordered in reasonable condition. This guy had to have looked
> hard for the WORST possible part to send to me!
>
> Mike Friedman
>
> Bob wrote:
>
> > Karl
> > I have 66 parts. E-mail me privatly.
> > impparts@xxxxxxxxx
> > THANKS Bob H.
>
>
>
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