RE: Bouchillon Perf, was Max wedge hood scoop

[Sean B <polecat2@xxxxxxxx>]

Well, that may be, but it is still a little dishonest of businesses that 
do this to their customers.  As far as Bouchillon goes, when I nailed 
her down on this prior to purchase, she should have fessed up.  There 
can be no excuses made for flat out lying to/misleading a customer, who 
precisely asks you.  Further, if you need to screw customers on shipping 
charges to stay in business, you should simply raise the price, or get 
out.  As a 20-year commission salesman, I can tell you one should never, 
I mean never, mislead a customer, or hit them with "surprise" charges.  
I think what you said is correct in today's world, Earl--but that 
doesn't mean I have to like it ;-)

Sean


Earl Helm wrote:
> 
> In today's world of internet marketing, the shipping department is 
> a big profit center. I have a friend that has a motorcycle accessory web 
> marketing company. Shipping charges account for 50% of his profit. 
> Bouchillon probably made 40% on the valve, and 60% on the shipping. That 
> is how today's economy works. That is the price we pay for having 
> instant access to suppliers all over the world selling to narrow 
> vertical markets. Without that profit structure, these suppliers could 
> not exist.
> 
> Earl
> 
> 
> I just bought a heater valve from Bouchillon Performance for $26.  I 
> told the girl I was tired of getting ripped off for "handling" charges, 
> and she assured me it "wouldn't be much, cuz we don't do that to our 
> customers".  Well, she charged me $14 to ship this light, little $26 
> part, from South Carolina to New York.  I called her back, and she said 
> "How much do you think it costs to put that part in a box?"  I kid you 
> not.


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