Two thoughts on this:
If you have an Auto Zone in your area, it's probably no more than 3-4
years old. You might still have several ratty looking old parts stores
here and there. Who do you think will have the parts you want on their
shelves? The one with the new shelves or the one with the old shelves?
They often have parts that have been sitting there for years.
The help is there due to labor costs. The new stores have kids who just
learned there are things under the hood that can be replaced, but no
idea what they are. They think that everything is found in their
'puter. When you have to tekll tem what the part is, what it does and
what other parts may be needed with it, you don't have a chance.
The old Parts stores have guys that have been there for years and
'puter look-ups are still a little strange to them. Much more
comfortable with catalogs, and know how to find it, in stock or not.
Ray
On Jul 24, 2007, at 10:15 AM, johnl wrote:
Folks, this is what business in America has evolved to and it is not
only in auto parts. Do I like it? Not at all. The only way one can
voice their opinion with businesses like Auto Zone is simply don't go
there. Like everyone out there I try to watch my money, but when at
all possible I'll do business with the small independent. To me
knowledge and attitude of who one is dealing with is a big part of any
purchase.
John Lazenby
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