Color-Plus Leather Restoration System at (570)686-3158 were first rate in matching colors for me & I have no reservations in recommending them. Has anyone had any experiences with John Rosen??? Bob ---------- --- lillyvine <lillyvine@xxxxxxxxxxx> wrote: > Hello There.. Sorry to hear about your mis-hap .. > But there is a > product out for leather seats that may be helpful > to you.. The company > does not have a web site , They have been in > business for sometime now > and here is the telephone number (570) 686-3158 .. > They will match > your color of leather, but you do the work in > re-dying ..They will send > u a brochure when you call them.. > On Jan 16, 2004, at 5:00 AM, Greg and Russell wrote: > > > Hello List, > > > > Before any of you seriously consider > contactingGary Goersconcerning > > your leather interior or trunk kits or > weather-stripping for your > > Imperials or other Mopar products, please listen > to how he has treated > > me! Had I known what type of person I would be > dealing with, I would > > have looked elsewhere. > > > > First let me say, like all of you who have heard > of the quality of his > > work, it is excellent. That is not the problem. > It is, plain and > > simple, how he TREATS his customers. I would have > found myself > > without any customers at all if I treated mine the > way he has treated > > me! From the time I first contacted him, I was > warned by others of > > the ridiculous time frame I was looking at to get > back my leather seat > > covers. It took almost 18 months before I finally > received them! No > > amount of calling, pleading or even threatening > legal action (he had a > > $500 deposit) did any good! The same thing > occurred when I attempted > > to order weather-stripping and a trunk kit. > Although I did > > finally receive the items I ordered, it took > repeated emails > > explaining my need for these things and the time > frame in which I was > > working. He still took months getting me what I > ordered! > > > > But his latest behavior is inexcusable! Going on > 7 weeks ago > > (December 9, 2003) I contacted him because my > $2,500 leather seat > > covers had turned two different shades of gold! > They look awful! I > > was shocked when I discovered this and took them > to my upholsterer who > > said because they had a metallic dye on them, he > could not redye them > > for me! He doesn't know of any source for that > type of dye. I > > immediately contacted Gary and surprisingly, he > did respond with a > > terse note saying this color change had > only happened once before and > > he wasn't using that hide supplier anymore! > He reluctantly offered to > > remix some dye once he received a sample of the > shade of metallic gold > > I wanted him to match. I did this the very next > day! I explained to > > him how urgent it was that I get the dye quickly > as the upholstery > > shop would simply move on and my car would be put > at the bottom of the > > list! To this day (January 16, 2004) he has yet > to reply to any of my > > emails! I have been patient but this is > ridiculous! My$2,500 seat > > covers are uselessunless I find another leather > shop who can match > > this dye. Does anyone have any suggestionss/ > > > > I am beyond being exasperated with Goers. I don't > see how he stays in > > business. I have written him, gently inquiring > when I could expect > > the dye. He can't even take one minute to reply > to my emails. Not > > one minute! He doesn't answer his phone nor does > he respond to a > > FAX. I have given up on him but I am writing this > diatribe to WARN > > others on the list of the treatment I have > received. Maybe this > > message will save you from the hassles and > heartaches I have > > experienced dealing with him. Again, does anyone > know of someone who > > is reputable and would be willing to mix up the > metallic leather dye? > > Until the covers are dyed, my interior work has > come to a screeching > > halt! > > > > Sincerely, > > > > Greg McDonnell > > '65 Crown convertible (dead in the water at this > writing!) > > > > > __________________________________ Do you Yahoo!? Yahoo! Hotjobs: Enter the "Signing Bonus" Sweepstakes http://hotjobs.sweepstakes.yahoo.com/signingbonus