Vendor/supplier WARNING!

["Greg and Russell" <65luxuryliner@xxxxxxxxxxxxx>]

Ill for a couple of weeks???  We've been waiting for a RESPONSE for 6 weeks,
after we did what he asked us to do!  Remember, all we want is some dye, and
it is not like we haven't already spent a fortune with him.  We have no idea
if he even received what we sent him.

And, yes, Kerry is correct about all he said about Gary.  We actually
received an entire trunk/weatherstripping kit from him rather quickly, which
shocked the hell out of us.  But come on guys, how difficult is it to write
"Yes, got it.  Working on it.  Will have it shortly."?????  Come to think of
it, that didn't take much effort at all!!  Russell


----- Original Message ----- 
From: "DR CHALLENGER" <drchallenger@xxxxxxxxxxx>
To: <mailing-list@xxxxxxxxxxxxxxxx>
Sent: Friday, January 16, 2004 10:52 AM
Subject: RE: IML: Vendor/supplier WARNING!


> Gary has been very ill with the flu for a couple weeks
>
>
> >From: "Greg and Russell" <65luxuryliner@xxxxxxxxxxxxx>
> >Reply-To: mailing-list@xxxxxxxxxxxxxxxx
> >To: <mailing-list@xxxxxxxxxxxxxxxx>
> >Subject: IML: Vendor/supplier WARNING!
> >Date: Fri, 16 Jan 2004 07:00:10 -0600
> >
> >Hello List,
> >
> >Before any of you seriously consider contacting Gary Goers concerning
your
> >leather interior or trunk kits or weather-stripping for your Imperials or
> >other Mopar products, please listen to how he has treated me!  Had I
known
> >what type of person I would be dealing with, I would have looked
elsewhere.
> >
> >First let me say, like all of you who have heard of the quality of his
> >work, it is excellent.  That is not the problem.  It is, plain and
simple,
> >how he TREATS his customers.  I would have found myself without any
> >customers at all if I treated mine the way he has treated me!  From the
> >time I first contacted him, I was warned by others of the ridiculous time
> >frame I was looking at to get back my leather seat covers.  It took
almost
> >18 months before I finally received them!  No amount of calling, pleading
> >or even threatening legal action (he had a $500 deposit) did any good!
The
> >same thing occurred when I attempted to order weather-stripping and a
trunk
> >kit.  Although I did finally receive the items I ordered, it took
repeated
> >emails explaining my need for these things and the time frame in which I
> >was working.  He still took months getting me what I ordered!
> >
> >But his latest behavior is inexcusable!  Going on 7 weeks ago (December
9,
> >2003) I contacted him because my $2,500 leather seat covers had turned
two
> >different shades of gold!  They look awful!  I was shocked when I
> >discovered this and took them to my upholsterer who said because they had
a
> >metallic dye on them, he could not redye them for me!  He doesn't know of
> >any source for that type of dye.  I immediately contacted Gary and
> >surprisingly, he did respond with a terse note saying this color change
had
> >only happened once before and he wasn't using that hide supplier anymore!
> >He reluctantly offered to remix some dye once he received a sample of the
> >shade of metallic gold I wanted him to match.  I did this the very next
> >day!  I explained to him how urgent it was that I get the dye quickly as
> >the upholstery shop would simply move on and my car would be put at the
> >bottom of the list!  To this day (January 16, 2004) he has yet to reply
to
> >any of my emails!  I have been patient but this is ridiculous!  My $2,500
> >seat covers are useless unless I find another leather shop who can match
> >this dye.  Does anyone have any suggestionss/
> >
> >I am beyond being exasperated with Goers.  I don't see how he stays in
> >business.  I have written him, gently inquiring when I could expect the
> >dye.  He can't even take one minute to reply to my emails.  Not one
minute!
> >  He doesn't answer his phone nor does he respond to a FAX.  I have given
> >up on him but I am writing this diatribe to WARN others on the list of
the
> >treatment I have received.  Maybe this message will save you from the
> >hassles and heartaches I have experienced dealing with him.  Again, does
> >anyone know of someone who is reputable and would be willing to mix up
the
> >metallic leather dye?  Until the covers are dyed, my interior work has
come
> >to a screeching halt!
> >
> >Sincerely,
> >
> >Greg McDonnell
> >'65 Crown convertible (dead in the water at this writing!)
> >
>
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