Re: IML: DAS Transporation dissatisfaction /REPY

["jsadowski" <jsadowski@xxxxxxx>]

Another suggestion is if they advertise in Hemmings, contact them. It is 
usually their policy not to accept advertising for businesses that have a 
lot of unresolved complaints against them.
John
----- Original Message ----- 
From: "M Turner" <tminjesu@xxxxxxxxxxxxx>
To: <mailing-list@xxxxxxxxxxxxxxxx>
Sent: Sunday, July 17, 2005 10:32 AM
Subject: Re: IML: DAS Transporation dissatisfaction /REPY


Experiences of this type must receive wider press.  If companies such as DAS 
are "taking their money and running", it is not simply unethical.  It is 
downright uprofessional.  Filing complaints with your State's Attorney 
General might help.  I know California has a consuumer affairs office.  The 
other chap who had a problem with DAS mentioned going to the federal level. 
While these incidents may not rise to the level of a federal crime, multiple 
incidents might for investigation through interstate commerce agencies.  (I 
know there is a federal agency for that, but am uncertain as to which one. 
Each state has one as well.)

What is of particular concern is how to widely publicize the reckless 
(wrecking?) patterns of this company.  Do their ads misrepresent their 
product?  What is their actual volume of business?  How many claims have 
been filed against them?  Why not notify ALL classic car clubs to which you 
belong (I belong to six), informing them of these problems?  The best way to 
put any company "on notice" is to advertise their reputation through 
customer experience.  So long as the claimant is not making false claims and 
stating the facts, there is little DAS or any other such company can do --  
except, perhaps, clean up their act.  It sounds to me like DAS is taking 
their customers "for a ride", albeit a different kind of ride.
Vince in Boston

 ----- Original Message ----- 
 From: AGDJ@xxxxxxx
 To: mailing-list@xxxxxxxxxxxxxxxx
 Sent: Sunday, July 17, 2005 12:38 PM
 Subject: Re: IML: DAS Transporation dissatisfaction /REPY


 I am assuming that DAS, is the same as Direct Auto Shipping, and want to 
add my experience to the mix.......Last July I purchased a 67 Buick 
Convertible in Oregon, had it shipped from Medford Oregon to Palm Springs, 
on day two of the experience then called me and told me there would be a 
delay in delivery, as they had an accident where a Thunderbird had dropped 
from the top part of the transport onto the hood and windshield of my car. 
When I tried to get compensation they refused any responsibility, saying I 
failed to place a checkmark on the back of the contract accepting the 
insurance. In the small print, even acceptance would get me compensation of 
250 dollars.  Try replacing a hood and windshield of a 67 Electra 
Convertible.... The windshield alone was next to impossible, with luck I 
managed to find one in an old dealership in Kansas that had been closed for 
many years. Sweet folks DAS are would not even pay for shipping.  Attorneys 
told me it would cost more to recover than it was worth, so I was stuck.  I 
never received satisfaction, but believe me, I am not a good advertising 
source for DAS!

 Allen Gordon
 Palm Springs
 67 Imperial Convertible
 (+ 67 Electra Convertible) Mentioned above





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