Re: IML: DAS Transporation dissatisfaction /REPY
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Re: IML: DAS Transporation dissatisfaction /REPY



Another suggestion is if they advertise in Hemmings, contact them. It is usually their policy not to accept advertising for businesses that have a lot of unresolved complaints against them.
John
----- Original Message ----- From: "M Turner" <tminjesu@xxxxxxxxxxxxx>
To: <mailing-list@xxxxxxxxxxxxxxxx>
Sent: Sunday, July 17, 2005 10:32 AM
Subject: Re: IML: DAS Transporation dissatisfaction /REPY



Experiences of this type must receive wider press. If companies such as DAS are "taking their money and running", it is not simply unethical. It is downright uprofessional. Filing complaints with your State's Attorney General might help. I know California has a consuumer affairs office. The other chap who had a problem with DAS mentioned going to the federal level. While these incidents may not rise to the level of a federal crime, multiple incidents might for investigation through interstate commerce agencies. (I know there is a federal agency for that, but am uncertain as to which one. Each state has one as well.)


What is of particular concern is how to widely publicize the reckless (wrecking?) patterns of this company. Do their ads misrepresent their product? What is their actual volume of business? How many claims have been filed against them? Why not notify ALL classic car clubs to which you belong (I belong to six), informing them of these problems? The best way to put any company "on notice" is to advertise their reputation through customer experience. So long as the claimant is not making false claims and stating the facts, there is little DAS or any other such company can do -- except, perhaps, clean up their act. It sounds to me like DAS is taking their customers "for a ride", albeit a different kind of ride.
Vince in Boston


----- Original Message ----- From: AGDJ@xxxxxxx
To: mailing-list@xxxxxxxxxxxxxxxx
Sent: Sunday, July 17, 2005 12:38 PM
Subject: Re: IML: DAS Transporation dissatisfaction /REPY



I am assuming that DAS, is the same as Direct Auto Shipping, and want to add my experience to the mix.......Last July I purchased a 67 Buick Convertible in Oregon, had it shipped from Medford Oregon to Palm Springs, on day two of the experience then called me and told me there would be a delay in delivery, as they had an accident where a Thunderbird had dropped from the top part of the transport onto the hood and windshield of my car. When I tried to get compensation they refused any responsibility, saying I failed to place a checkmark on the back of the contract accepting the insurance. In the small print, even acceptance would get me compensation of 250 dollars. Try replacing a hood and windshield of a 67 Electra Convertible.... The windshield alone was next to impossible, with luck I managed to find one in an old dealership in Kansas that had been closed for many years. Sweet folks DAS are would not even pay for shipping. Attorneys told me it would cost more to recover than it was worth, so I was stuck. I never received satisfaction, but believe me, I am not a good advertising source for DAS!


 Allen Gordon
 Palm Springs
 67 Imperial Convertible
 (+ 67 Electra Convertible) Mentioned above





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