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i have had these tires for at least 5 or 6 years
and no problems whatsoever and look great however there may have been a quality
control issue with yours or all new ones due to firestones current woes.i would
appeal to the store manager of firestones corporate office.they should not look
like what you are describing.----- Original Message -----
Sent: Friday, May 17, 2002 1:48 AM
Subject: Re: IML: unwanted tires
Unless the tires are actually defective, I doubt you have
any chance of returning them. A longshot might be that they would take the old
ones in trade for something else. Of course, they probably would only give you
about 2/3 what you paid, plus you'd have to pay any tax & balancing again.
With all of Firestone's headaches the past couple of years, I'd stay far away
from that brand.
John
----- Original Message -----
Sent: Thursday, May 16, 2002 10:05
PM
Subject: IML: unwanted tires
Has anyone had the experience of buying a set of tires,
having them put
on the car, and then deciding they don't want
them?
Any advice on how to get my money back?
I just bought a
set of Firestone 721s for my '68 convertible based on
the recommendations
of several people, and I have to say I'm extremely
disappointed with
them.
First of all, I found the width of the whitewall on these tires
to be
too wide for a '68, in my opinion (almost 2 inches). I had
read what
their width was before I bought them, but reading is one thing
& seeing
is another. I think I'm really looking for something
closer to 1-1
1/4".
Second, the construction of the tires appears
very poor. By that I
mean, the whitewall appears to have been
"plastered over," or applied
over, a pre-existing narrower
whitewall. In certain lighting conditions
you can see the outlines
of the narrow whitewall underneath quite
clearly.
In addition,
these tires all arrived at my dealer with scuffs and tiny
chips missing
from the whitewalls. These weren't apparent until I got
the car
home and cleaned the tires thoroughly. (The dealer cleaned off
the
blue but left big smudges and fingerprints all over; the dirt
obscured
the defects.)
Also, there appears to be overspray, for lack of a
better term, on the
black area of the tires, like tiny dots of white
paint.
Surprisingly, they're also a lot noisier than the old tires I
had on
there. This is my first experience with Firestone tires
& I'm not
impressed. Anybody ever return a set of
tires?
Mark
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