Well Darren and fellow American Imperialists, I understand your point of view, but since I am also the proud owner of an Imperial (1960) ánd living outside the US (I live in the Netherlands) I must tell you that I don't share your experiences! In general that is.. I have already told you and the list about my experience with Andy Bernbaum and right now I am waiting for a long time for the parts I ordered from Atlas Obsolete Chrysler Parts. At least they are friendly and I give them the benefit of doubt for the moment. All other transactions I have done so far with regard to get parts for my Imperial are really succesfull ! I don't know what kind of parts you are looking for but most the items I need I bought from private sellers (and not companies) on Ebay. And I never had one bad experience! As a matter of fact I found those American salesmen very kind and very professional. I only once had a problem with the delivery of a master brake cylinder, but the seller immediately send another one to me that did arrive, without any arguing about it! In general I found all the people in the US very,very helpful and I think that famous American customer service is still alive! Again, I don't know what items you are looking for but try for e.g. : www.rockauto.com They are very friendly and have a fast delivery service. And also try those private Ebay sellers in the USA. Good luck with it, Robert van der Es The Netherlands Op Ma, 12 december, 2005 16:40, schreef DarrenGilling@xxxxxxx: > Hello out there > > > Its with regret that I find myself having to complain about another parts > supplier. Only last week I wrote about the rude and unhelpful people at > Bernbaum's now I have problems with JC Auto's who seem to have gone blind > and deaf since taking my money. I've sent several e-mails to enquire > where my parts are and yes you've guessed it - not a sausage !!! > > My credit car bill is getting bigger but my part supply is zero, surely > this can't be right ? > > What has happened to the famous American customer service? Have us Brits > upset you or something or is it a problem with the classic car part > supplier network on a whole. I've had my Imperial for 4 weeks now and > although its a superb car I think it might be time to change it for > Jaguar or a Ford or something that I can actualy get parts for. > > > Can anyone help me ? > > > Darren > > > Liverpool -England > > > > ----------------- http://www.imperialclub.com ----------------- > This message was sent to you by the Imperial Mailing List. Please > reply to mailing-list@xxxxxxxxxxxxxxxx and your response will be shared > with everyone. Private messages (and attachments) for the Administrators > should be sent to webmaster@xxxxxxxxxxxxxxxx To UN-SUBSCRIBE, go to > http://imperialclub.com/unsubscribe.htm > > > ----------------- http://www.imperialclub.com ----------------- This message was sent to you by the Imperial Mailing List. Please reply to mailing-list@xxxxxxxxxxxxxxxx and your response will be shared with everyone. Private messages (and attachments) for the Administrators should be sent to webmaster@xxxxxxxxxxxxxxxx To UN-SUBSCRIBE, go to http://imperialclub.com/unsubscribe.htm