Re: Legendary... just in their own minds?

[Jim Altemose <jaltemoose@xxxxxxxxx>]

Hi Butch,

I handed your email in to one of the Legendary guys at Carlisle.  Your
guy Ron wasn't there, but the guy said he'd pass it on.

- Jim
Jim Altemose, Long Island, NY
'63 Polara 500 (Max Wedge)
'63 Polara 500 (383)
'65 Belvedere I (Street Wedge)
'71 Bronco

On Wed, Jul 6, 2011 at 4:52 PM, W.A. Edison <waedison@xxxxxxxxxxx> wrote:
> Picking up on Jim's comments, I ordered a set of front/rear side panels from
> Legendary for my 64 Sport Fury. My upholsterer called me and showed me that
> the Legendary panels won't work. I'm going to post what's wrong with their
> panels on this website after writing their company president a letter. When
> we saw the issue with the panels, I sent an email to Legendary, got a prompt
> "we'll make this right...just call me" response from one of their employees,
> which we did, over 20 times between the two of us. Left messages most of the
> time, but did not get even a courtesy response from Legendary. Anyway, we
> boogered the side trim to make it all "kind of work", but it's just not
> right. I know it's not the car or my upholstery shop. You can just look at
> the panels and see, comparing to my original 1964 set, that they were made
> wrong. NOW I KNOW why when I saw a 64 Sport Fury last year with the trim
> bent out of shape exactly what happened. Legendary side panels.
> /Butch/Ferndale, WA
>
> ** Here's the note I got from them. Jim, if you see this guy, you could let
> him I'm more than a little disappointed and am going to make a lot of people
> inside and outside their company aware of their crap products and bad
> service. Maybe he got sick, took vacation, quit, whatever, but having been
> in business myself for almost 40 years, I can say that this is one of the
> best ways to drive away customers.
>
> Butch
> "Please give us a call.We have done many many interors for the 64 and been
> able to get all of them to work.If your interior shop cannot get them to
> work give us a call and we can provide you with the quality installation you
> expect. If there is any problems with the panels themselfs we can  repair or
> replace them if needed.
>
> Thanks
>
> Ron Halbritter
> Technical Advisor
> Legendary Auto Interiors
> tech@xxxxxxxxxxxxxxxxxxxxxxxxxx
> or
> rhalbritter@xxxxxxxxxxxxxxxxxxxxxxxxxx
> 1-800-363-8804 ext. 213
>
> THERE REALLY IS A DIFFERENCE!!
>     if it's LEGENDARY, it's QUALITY!"
> _______________________________________
> From: W.A. Edison [mailto:waedison@xxxxxxxxxxx]
> Sent: Tuesday, June 14, 2011 7:52 PM
> To: Ron Halbritter
> Cc: 'Butch@comcast. Net'
> Subject: Tech question from website/ 64 Sport Fury side panels
> Hello. I ordered side panels for my 1964 Sport Fury from you all in 2008,
> order# 096080. I just did take them to my local hot rod upholstery shop a
> couple of weeks ago for him to install them. He called and said the side
> chrome trim doesn’t fit correctly. I went out and looked and sure enough,
> the white tops of the Legendary panels are about ¾” wider than the factory
> panels. I’m attaching photos to try and show what is incorrect.  The
> Legendary panels are correct  as far as the holes, etc., but the top vinyl
> is simply too wide.  Photo # 030 show the problem the best. The panels need
> to be narrower at the top for the bottom of the chrome trim to rest into the
> channel where they should. What do you think is going  on and what can I do
> about it?  If we were to try and shift the panels up, the holes for the door
> and window cranks won’t align.
> Thanks/ Butch Edison
>
> -----Original Message-----
> From: 1962to1965mopars@xxxxxxxxxxxxxxxx
> [mailto:1962to1965mopars@xxxxxxxxxxxxxxxx] On Behalf Of Jim Altemose
> Sent: Wednesday, July 06, 2011 11:01 AM
> To: 1962to1965mopars@xxxxxxxxxxxxxxxx
> Subject: Re: Headliner install
>
> Legendary.  But over the weekend I got it out of the box and it's
> wrong.  My 63 Polara 500 has how I can best describe it as a grey,
> spongy headliner with small horizontal striping running the same
> direction as the bows (i.e. side to side).  It's mounted above the
> bows and chrome bows are visible and exposed.  The headliner I got is
> vinyl and has pockets on the underside for the bows to slide into.
>
> So, I'm going to bring it and a piece of the original with me down to
> Carlisle and talk to them about it.  I can live with the vinyl I
> suppose, but I'd prefer the original.
>
> I guess there were different styles?
>
> - Jim
> Jim Altemose, Long Island, NY
> '63 Polara 500 (Max Wedge)
> '63 Polara 500 (383)
> '65 Belvedere I (Street Wedge)
> '71 Bronco
>
> On Sat, Jul 2, 2011 at 1:24 AM, george smith <bt6t4@xxxxxxxxx> wrote:
>> What vendors did you guys buy from? And did you prefer vinyl or cloth?
>>
>> George
>>
>>
>>
>> ----- Original Message ----
>> From: "62to65mopar@xxxxxxxxxxx" <62to65mopar@xxxxxxxxxxx>
>> To: 1962to1965mopars@xxxxxxxxxxxxxxxx
>> Sent: Fri, July 1, 2011 6:09:00 AM
>> Subject: Re: Headliner install
>>
>>
>> http://www.restorick.com/tech/topic.asp?TOPIC_ID=5 seems like a decent
> "how to"
>> article.
>>
>>
>> Thanks,
>> Gary H.
>>
>>>  -------Original Message-------
>>>
>>>  I might try installing a new headliner on my 63 Polara 500 this
>>>  weekend.
>>
>> --
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>> Please address private mail -- mail of interest to only one person --
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>> 1962 to 1965 Mopar Clubhouse Discussion Guidelines:
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> Please address private mail -- mail of interest to only one person --
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> negotiations as well as other personal messages only to the intended
> recipient, not to the Clubhouse public address. This practice will protect
> your privacy, reduce the total volume of mail and fine tune the content
> signal to Mopar topic.  Thanks!
>
> 1962 to 1965 Mopar Clubhouse Discussion Guidelines:
> http://www.1962to1965mopar.ornocar.org/mletiq.html and
> http://www.1962to1965mopar.ornocar.com/general_disclaimer.html.
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> Please address private mail -- mail of interest to only one person -- directly to that person. That is, send parts/car transactions and negotiations as well as other personal messages only to the intended recipient, not to the Clubhouse public address. This practice will protect your privacy, reduce the total volume of mail and fine tune the content signal to Mopar topic.  Thanks!
>
> 1962 to 1965 Mopar Clubhouse Discussion Guidelines:
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Please address private mail -- mail of interest to only one person -- directly to that person. That is, send parts/car transactions and negotiations as well as other personal messages only to the intended recipient, not to the Clubhouse public address. This practice will protect your privacy, reduce the total volume of mail and fine tune the content signal to Mopar topic.  Thanks!

1962 to 1965 Mopar Clubhouse Discussion Guidelines:
http://www.1962to1965mopar.ornocar.org/mletiq.html and http://www.1962to1965mopar.ornocar.com/general_disclaimer.html.
-- 
You received this message because you are subscribed to the Google Groups "The 1962 to 1965 Mopar Mail List Clubhouse" group.
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