Re: vendors
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Re: vendors




I've always had a very good experience dealing with Summit. Its nice when larger companies actually care about their customers and you can get someone on the phone.

Dave Casey

----- Original Message ----- From: "Bob Fortson" <bobt1885@xxxxxxxxx>
To: "mopar bulletin board" <1962to1965mopars@xxxxxxxxxx>
Sent: Wednesday, March 21, 2007 4:12 PM
Subject: vendors



While we're on the subject of vendors.......

Ordered my front sway bar (addco-154)...came on UPS 2
days ago...only the sway bar was not in the box...the
mounts were all there, but no sway bar. Called the
vendor...ready to get mad and yell and stuff...the
lady that answered the phone in customer relations
said...(and I swear this verbatum).
"What's your problem, sir ?"

I told her the box was empty...
she said....
"Oh, My!, I'm so sorry, I'll get another on the way
right now and have some one pick up the original"

I said "that's great, Thank you !" and hung up the
phone...
Less than 1 hour later I received a confirmation
e-mail and tracking number... I swear this is true !

So some times they do get it right in spades!!!

KUDOS to Summit Racing...They deserve my comments !

Bob Fortson



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----
Please address private mail -- mail of interest to only one person -- directly to that person. I.e., send parts/car transactions and negotiations as well as other personal messages only to the intended recipient, not to the Clubhouse public address. This practice will protect your privacy, reduce the total volume of mail and fine tune the content signal to Mopar topic. Thanks!

'62 to '65 Mopar Clubhouse Discussion Guidelines:
http://www.1962to1965mopar.ornocar.org/mletiq.html.





----
Please address private mail -- mail of interest to only one person -- directly to that person.  I.e., send parts/car transactions and negotiations as well as other personal messages only to the intended recipient, not to the Clubhouse public address. This practice will protect your privacy, reduce the total volume of mail and fine tune the content signal to Mopar topic.  Thanks!

'62 to '65 Mopar Clubhouse Discussion Guidelines:
http://www.1962to1965mopar.ornocar.org/mletiq.html.













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