Legendary... just in their own minds?

["W.A. Edison" <waedison@xxxxxxxxxxx>]

Picking up on Jim's comments, I ordered a set of front/rear side panels from
Legendary for my 64 Sport Fury. My upholsterer called me and showed me that
the Legendary panels won't work. I'm going to post what's wrong with their
panels on this website after writing their company president a letter. When
we saw the issue with the panels, I sent an email to Legendary, got a prompt
"we'll make this right...just call me" response from one of their employees,
which we did, over 20 times between the two of us. Left messages most of the
time, but did not get even a courtesy response from Legendary. Anyway, we
boogered the side trim to make it all "kind of work", but it's just not
right. I know it's not the car or my upholstery shop. You can just look at
the panels and see, comparing to my original 1964 set, that they were made
wrong. NOW I KNOW why when I saw a 64 Sport Fury last year with the trim
bent out of shape exactly what happened. Legendary side panels. 
/Butch/Ferndale, WA

** Here's the note I got from them. Jim, if you see this guy, you could let
him I'm more than a little disappointed and am going to make a lot of people
inside and outside their company aware of their crap products and bad
service. Maybe he got sick, took vacation, quit, whatever, but having been
in business myself for almost 40 years, I can say that this is one of the
best ways to drive away customers.

Butch
"Please give us a call.We have done many many interors for the 64 and been
able to get all of them to work.If your interior shop cannot get them to
work give us a call and we can provide you with the quality installation you
expect. If there is any problems with the panels themselfs we can  repair or
replace them if needed.
 
Thanks 
 
Ron Halbritter
Technical Advisor
Legendary Auto Interiors
tech@xxxxxxxxxxxxxxxxxxxxxxxxxx
or
rhalbritter@xxxxxxxxxxxxxxxxxxxxxxxxxx
1-800-363-8804    ext. 213
 
THERE REALLY IS A DIFFERENCE!!
     if it's LEGENDARY, it's QUALITY!"
_______________________________________
From: W.A. Edison [mailto:waedison@xxxxxxxxxxx] 
Sent: Tuesday, June 14, 2011 7:52 PM
To: Ron Halbritter
Cc: 'Butch@comcast. Net'
Subject: Tech question from website/ 64 Sport Fury side panels
Hello. I ordered side panels for my 1964 Sport Fury from you all in 2008,
order# 096080. I just did take them to my local hot rod upholstery shop a
couple of weeks ago for him to install them. He called and said the side
chrome trim doesn’t fit correctly. I went out and looked and sure enough,
the white tops of the Legendary panels are about ¾” wider than the factory
panels. I’m attaching photos to try and show what is incorrect.  The
Legendary panels are correct  as far as the holes, etc., but the top vinyl
is simply too wide.  Photo # 030 show the problem the best. The panels need
to be narrower at the top for the bottom of the chrome trim to rest into the
channel where they should. What do you think is going  on and what can I do
about it?  If we were to try and shift the panels up, the holes for the door
and window cranks won’t align.
Thanks/ Butch Edison

-----Original Message-----
From: 1962to1965mopars@xxxxxxxxxxxxxxxx
[mailto:1962to1965mopars@xxxxxxxxxxxxxxxx] On Behalf Of Jim Altemose
Sent: Wednesday, July 06, 2011 11:01 AM
To: 1962to1965mopars@xxxxxxxxxxxxxxxx
Subject: Re: Headliner install

Legendary.  But over the weekend I got it out of the box and it's
wrong.  My 63 Polara 500 has how I can best describe it as a grey,
spongy headliner with small horizontal striping running the same
direction as the bows (i.e. side to side).  It's mounted above the
bows and chrome bows are visible and exposed.  The headliner I got is
vinyl and has pockets on the underside for the bows to slide into.

So, I'm going to bring it and a piece of the original with me down to
Carlisle and talk to them about it.  I can live with the vinyl I
suppose, but I'd prefer the original.

I guess there were different styles?

- Jim
Jim Altemose, Long Island, NY
'63 Polara 500 (Max Wedge)
'63 Polara 500 (383)
'65 Belvedere I (Street Wedge)
'71 Bronco

On Sat, Jul 2, 2011 at 1:24 AM, george smith <bt6t4@xxxxxxxxx> wrote:
> What vendors did you guys buy from? And did you prefer vinyl or cloth?
>
> George
>
>
>
> ----- Original Message ----
> From: "62to65mopar@xxxxxxxxxxx" <62to65mopar@xxxxxxxxxxx>
> To: 1962to1965mopars@xxxxxxxxxxxxxxxx
> Sent: Fri, July 1, 2011 6:09:00 AM
> Subject: Re: Headliner install
>
>
> http://www.restorick.com/tech/topic.asp?TOPIC_ID=5 seems like a decent
"how to"
> article.
>
>
> Thanks,
> Gary H.
>
>>  -------Original Message-------
>>
>>  I might try installing a new headliner on my 63 Polara 500 this
>>  weekend.
>
> --
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Please address private mail -- mail of interest to only one person --
directly to that person. That is, send parts/car transactions and
negotiations as well as other personal messages only to the intended
recipient, not to the Clubhouse public address. This practice will protect
your privacy, reduce the total volume of mail and fine tune the content
signal to Mopar topic.  Thanks!

1962 to 1965 Mopar Clubhouse Discussion Guidelines:
http://www.1962to1965mopar.ornocar.org/mletiq.html and
http://www.1962to1965mopar.ornocar.com/general_disclaimer.html.
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Please address private mail -- mail of interest to only one person -- directly to that person. That is, send parts/car transactions and negotiations as well as other personal messages only to the intended recipient, not to the Clubhouse public address. This practice will protect your privacy, reduce the total volume of mail and fine tune the content signal to Mopar topic.  Thanks!

1962 to 1965 Mopar Clubhouse Discussion Guidelines:
http://www.1962to1965mopar.ornocar.org/mletiq.html and http://www.1962to1965mopar.ornocar.com/general_disclaimer.html.
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