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I'm not an expert, but I do enough eBaying to cause my wife continually
ask "Do we really need that?" :-D In my experience, someone with feedback in the hundreds should have a 99% or more feedback. If you read the comments on most sellers with poor feedback, they often seem to involve incorrect descriptions or outright fraud. Also, power sellers often do not respond to email complaints, they are selling dozens of items a day and just seem to not have time or don't care. A seller with only a few feedback can have his rating capsized by one or two negative feedbacks, but someone with hundreds or feedback and who still has a poor rating has torqued off a lot of people. Do not forget that negative feedback is usually not a first sign of displeasure, it is the end result of a very frustrating experience wherein the seller (or buyer) has not responded to attempts to communicate or has not adequately addressed the complaint. If 3 or 4 people out of 100 were so teed off at their buying experience at Walmart or Target that they took out newspaper ads voicing their displeasure, you would have the equivalent of a 96% or 97% feedback rating. I suspect the store in question would not consider that a successful business plan. If it were a store with big ticket items, such as Furd, then the company might even go out of business, oh wait, that is what is happening to Furd. A favorite ploy for unscrupulous eBay sellers is to string a dissatisfied customer along until after a month has passed after the auction ended. After that the customer doesn't really have any recourse with eBay or Paypal, not that either of them do much to begin with. If you have a problem, register it with eBay and with Paypal if applicable. You can always withdraw the complaint or mark it resolved. On eBay it is always Caveat Emptor. OK, end of rant. Bill Huff At 5/6/2006 02:30 PM, Jan & Roger van Hoy wrote: This is a bit collateral, but what is the consensus about eBay ratings? Seems to me that in the "real" world a business with a 96% success rate would be doing quite well. Yet on eBay, any negative feedback is looked at unfavorably. ************************************************************* To unsubscribe or set your subscription options,
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