Folks - I can echo stories about Mitchell. Here's my suggestion about what to do: Call Hemmings Motor News and get a complaint form from them. Since Mitchell advertises in Hemmings, fill out the form and mail back to Hemmings. They are really good about making sure that their readers are satisfied with their advertisers. They will correspond with the advertiser and demand that they make good on the sale. They have been known to ban advertisers from the publication for certain lengths of time for non-compliance. In both cases where I had to go thru this procedure (once against SMS Auto Interiors), I was sent my merchandise within two weeks of filing the complaint. Hemmings takes this stuff really seriously ! In the case of SMS, I had been waiting for vinyl for my interior for over six months ! Hope this helps ! Ron |