|
I've never used SMS, but over the years I've seen the comments.
Looks like to me it's a good company which has outgrown the owners ability to cope. I think some good software could solve the problems. I'm guessing that 50% of their orders are for sheet-goods. Headliners or upholstery materials. If this is the case there is no reason that the following could not happen.
Order comes in, computer inventory is checked, if in stock a packing slip is made with the mailing label and sent to the person assigned to fill quick orders. He/she pulls the roll, cuts off the required amount, packs it and ships it out, same day or the next. Right there 1/2 half of his customers is handled with the best of experiences. Can't get any better. There is NO reason for a simple order not being instantly filled. This would take one person to handle. If out of stock, then it gets in the quick line and waits for the stock to come in. If it requires making items, then it goes into the line-up and filled on a 1st come basis. This could also be improved by all the needed parts, door panels, sheet-goods, etc. being placed into a bin. Then whoever is going to make the parts to have the needed things all in a bin when they start on the order and not have to hunt down the needed stuff. Maybe Roger van Hoy could mention this to the owner, it has to be an improvement to his work flow.
But, then what do I know, Ray in really cold Mena, AR On Wed, Jan 8, 2014 at 1:52 PM, Eastern Sierra Adjustment Svc <esierraadj@xxxxxxxxxxx> wrote: I'm not presently in need of any products from SMS, -- Ray Jones. Y'all come on down an see us. Ya hear? ************************************************************* To unsubscribe or set your subscription options,
please go to Help The Forward Look with every Amazon purchase by clicking here!
|
Back to the Home of the Forward Look Network