[FWDLK] UPS Customs brokerage rip-off
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[FWDLK] UPS Customs brokerage rip-off



On Tue, 30 Apr 2002 11:26:20 -0400  Dick Woodside <rwoodside@xxxxxxxxxx>
Wrote, on the subject : SMS upholstery
...........My only quibble is that I had asked for US Postal Service, rather
than UPS, because UPS adds an additional $35 customs brokerage
fee, on top of the shipping charges.
=======
Dick.... This rings a bell!  Last year I sent for a carburetor from a
company in British Columbia.  When it arrived via UPS there was an
additional bill from  "US Customs Brokerage Inc.", written on very US Govt.
style paper and printer font, asking me for another $25. for the carb.  I
phoned up the (toll) number and asked them to send me the paperwork, after
I couldn't get an answer out of them about if this was a Government fee.
When the paperwork arrived it stated that this was a tariff free item, but
was assessed a brokerage fee.   I decided this was UPS's way of getting
paid at both ends and ignored the bill.  After half a dozen threatening
letters (eventually coming from a "collection agency" in Texas), they left
me alone.  Subsequently I heard that they (UPS) have the same scam in UK
with international packages.  It's time this became better known for the
rip-off it is, and time people simply stopped paying them.  I now insist
that any international parcel come by USPS, FedEx, or ANYONE except UPS.
OK, I've steamed off enough now.  I feel better.
Bob O. Oregon

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