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People,
Evidentally I have laid down the facts
clearly enough..
1.) I was required to pay
shipping costs BOTH WAYS...total = $30
2.) The carburetor was broken LONG
before the vendor packed it up. This was evident by the oxidation showing on the
metal break, PLUS there were no loose parts in the box.
3.) I am not out to crucify the man.
I am angry, and I wanted him to read the opinions of people
other than me...people who agree with me that I was treated like scum, just
because I did not meekly accept an obviously damaged carburetor!
People, I was willing to pay $200 plus shipping
for this carburetor. It arrived here with the choke shaft and butterfly valve
missing and the shaft pivot housing broken off. The damage was immediately
obvious to me. Okay, perhaps the vendor had a bad day...I would accept
that. But why would he make me PAY to return it? Because he had my $200? Because
he thought he was doing the right thing? I believe he made an honest mistake in
mailing broken merchandise, but I think he should have made every effort to make
good. Now he has lost this customer for good, and I certainly won't recommend
him to anybody (that is putting it mildly)!
(FYI, it was not Frank Mitchell).
I will not belabor the point...I appreciate all of your
replies...I wanted to know what you thought is considered
"acceptable" in this day and age....your answers ranged from
depressing to encouraging, which shows you are a true cross-section of
society.
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