Wait a minute... Maybe I misunderstood the shipping issue. I thought that
the seller refunded the item & shipping out bound, and the buyer wanted the
shipper to pick up the cost of the return shipping as well? I wouldn't
think any company will offer a "Call tag" for an item to be picked up at
their expense. If they do, I'd say that place goes above and beyond the
call. My company will only refund or credit the parts cost, not the
shipping, unless the item was defective. If the buyer just changes his mind,
then that person eats the cost. If the item was broke due to negligent
packing, the seller should refund the shipping cost to keep the buyer happy
thus getting repeat business.
Dave Smith
'61 Plymouth Sport Suburban wagon
Hartford, CT.
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