For those of you considering buying decals/graphics packages from Phoenix Graphics, DON'T! I had a very bad experience with them, and hope to proect others from making the same mistake. I called asking about a decal for my 1959 Dodge Coronet. The salespeson convinced me to buy the complete package for $70+, since it had 'every decal and sticker that came on the car new." This included the air and oil filter stickers for my 326 Red Ram V-8. I was very specific about the car, engine, and equipment, and asked about the air cleaner decal in particular. I ws again assured that the kit had everything in it. When the package arrrived, I was very unhappy. Not only was there no air cleaner sticker at all, but the oil filler decal was the wrong one, and the handful of small decals I got was hardly worth $70. I called back to complain, and was told that they had NEVER had an air filter decal for the Red Ram, and made no apology or excuse for the salesman's lie. I told them I wanted to return the set for a full refeund, and they reluctantly agreed. However, when I got my refund statement, they had charged me shipping, handling, AND a restocking fee! Furhter complaints met deaf ears, and I have written Hemmings, Corp, and others about the shoddy business practices. Deal with them at your own risk!
|