Hi Imperialists, This is mostly a question for Mike, since he's nearby, but any other Imperialists interested may benefit. Do they deal with leather also? Carpet? My seats need recovering, certainly a dye job as I've got the Black Plum interior, and Portland is close enough to drive if I HAVE to. Does this actually go to the list? I've only received mail when Greg posts. Paul V '65 Crown Coupe Mauve Metallic/Black Plum/Persian White > ----- Original Message ----- > From: mOPAR mIKE and mELISSA > To: mailing-list@xxxxxxxxxxxxxxxx > Sent: Monday, May 03, 2004 4:08 PM > Subject: RE: IML: SMS problem Philippe/Elisabeth > > > Hello Everyone, > > I have just returned from a quick trip to SMS Upholstery here in Oregon. > > Here is what I learned: > > Very nice people there, they took the time to answer ALL my questions. > > They had 6 people (that I could see) on the phones, and the phones never >stopped ringing the whole time I was there. > > I talked to the owner and he took the time to look up the orders from >Philippe's friend M. Mendez (France) and Elisabeth (Sweden). > > Regarding M. Mendez' order, He told me that their mill supplier (in New >Jersey) had sent some vinyl back to Portland, but the "Pewter" color did >not match, so they had to re-order the vinyl to match the original samples >from M. Mendez (which I saw). They also had a problem with the embossing of >one of the vinyls. They are very meticulious and will only send the order >out if it is perfect and correct. > > Regarding Elisabeth's order, he showed me the order and said there were >6 different cars that she was buying material for. He said that some of the >fabrics had to be specially made at the mill in New Jersey and might take 2 >weeks, 2 months, or 6 months. > > One thing he kept saying was that people don't realize that some of >these orders may take 6 months or longer, he said the best thing to do is >to plan ahead and allow at least 6 months for any fabrics, or panels, or >vinyl, that might have to be dyed, or embossed, or made from scratch. > > He was very concerned about his customers, his office was well organized >and it only took him seconds to find M. Mendez' order and also Elisabeths >order. > > This was significant as they are also in the middle of a major move, >moving the whole business from Portland to Canby (a small suburb of >Portland) and into a larger warehouse. > > I have no involvement with this company, I went there in person to help >the people on the IML list, and to see what they have available for my >Imperials. > > I hope this helps.............. > > Michael Howlett > > Boring Oregon > > _________________________________________________________________ Stop worrying about overloading your inbox - get MSN Hotmail Extra Storage! http://join.msn.click-url.com/go/onm00200362ave/direct/01/