In support of Mr. John Rosen

["jsadowski" <jsadowski@xxxxxxx>]

I too think it very interesting to here this story. Keep in mind here that Lowell is the "competition". However, I personally know an Imperial owner from Vermont that bought a lot of stuff from J R back perhaps 15 years ago for his 66's when J R  advertised heavily in Hemmings.

      The parts were indeed of high quality & not cheap. As I understood, at least some of the parts changed hands before the cash did & apparently the cash didn't change hands quickly enough for J R, because he called this person very late at night & gave him one of those famous tirades. His wife heard most of this & needless to say was a bit shaken by the call & told her husband to pay every cent he owes to that guy now.

      With the amount of parts & cars he has at his place, Its a shame because I live in Arizona within a short driving distance of his place, but never considered going there because of the bad rep he has. I do have a feeling that at least part of rep is based more on hearsay then personal experience.I do recall a story about someone leaving there Imperial there for him to "fix up". By the time the guy got it back, it was in worse shape then when he left it & had another 50,000 miles on it. Perhaps its all true.

John

----- Original Message -----

From: Kenyon Wills

To: mailing-list@xxxxxxxxxxxxxxxx

Sent: Saturday, June 07, 2003 12:52 PM

Subject: Re: IML: In support of Mr. John Rosen

De Vere Bredvik <dmbredvik@xxxxxxx> wrote:

I do not think it was proper to publish one side of a personal dispute of what went on between two or more people without getting the facts first. I would hate to think of a new Imperial owner rule out John and his quality pit-free Arizona parts because of a dispute that probably got out of hand

 

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There 'are' two sides to the story.  I heard the other side, or the facts as you say, from the recipient of the fax, Lowell Howe when I got those pages.  His number's on the website if you want to hear it direct from the source, and I'm inclined to believe Lowell's explanation to my satisfaction, so do not feel that any unjustice was done.

 

Lowell has a tendency to mail parts out once he knows you on your word that a check is in the mail, or even inserts a bill in the box, assuming that you'll pay up upon receipt.  Mr. Rosen committed to mail a check out after hanging up on his telephone order for the parts, and no check ever arrived.  Lowell decided to sit on the postmarked box pending the arrival of a check when another person visiting him spotted the name on the box and warned him to wait for the check (which never arrived).  I think that he said that the parts were then sold to another paying customer within weeks.

 

Those letters speak for themselves and exceed reasonable methods of communication where I come from.

 

 

I do hope that your opinions were formed after having been to the archives on the club website that relate the numerous negative experiences of other club-members dating back at least 7-10 years?  No need to answer, but please take a look there if you have not done so.  This discussion should go off-line if it is to continue, and I'll reply if you write.... 

 

When your car club is full of disappoointed to angry customers, you're still free to continue to do business with him.  Just don't commit to anything that you can't live without, like money, patience, or time.

 

May all of your parts arrive quickly and in better than expected condition, regardless of their source.

 

-Kenyon

 

 

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