firestone 721 tires
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firestone 721 tires



i have had these tires for at least 5 or 6 years and no problems whatsoever and look great however there may have been a quality control issue with yours or all new ones due to firestones current woes.i would appeal to the store manager of firestones corporate office.they should not look like what you are describing.----- Original Message -----
From: jsadowski
Sent: Friday, May 17, 2002 1:48 AM
Subject: Re: IML: unwanted tires

Unless the tires are actually defective, I doubt you have any chance of returning them. A longshot might be that they would take the old ones in trade for something else. Of course, they probably would only give you about 2/3 what you paid, plus you'd have to pay any tax & balancing again. With all of Firestone's headaches the past couple of years, I'd stay far away from that brand.
John
----- Original Message -----
Sent: Thursday, May 16, 2002 10:05 PM
Subject: IML: unwanted tires

Has anyone had the experience of buying a set of tires, having them put
on the car, and then deciding they don't want them?

Any advice on how to get my money back?

I just bought a set of Firestone 721s for my '68 convertible based on
the recommendations of several people, and I have to say I'm extremely
disappointed with them.

First of all, I found the width of the whitewall on these tires to be
too wide for a '68, in my opinion (almost 2 inches).  I had read what
their width was before I bought them, but reading is one thing & seeing
is another.  I think I'm really looking for something closer to 1-1
1/4".

Second, the construction of the tires appears very poor.  By that I
mean, the whitewall appears to have been "plastered over," or applied
over, a pre-existing narrower whitewall.  In certain lighting conditions
you can see the outlines of the narrow whitewall underneath quite
clearly.

In addition, these tires all arrived at my dealer with scuffs and tiny
chips missing from the whitewalls.  These weren't apparent until I got
the car home and cleaned the tires thoroughly.  (The dealer cleaned off
the blue but left big smudges and fingerprints all over; the dirt
obscured the defects.)

Also, there appears to be overspray, for lack of a better term, on the
black area of the tires, like tiny dots of white paint.

Surprisingly, they're also a lot noisier than the old tires I had on
there.  This is my first experience with Firestone tires & I'm not
impressed.  Anybody ever return a set of tires?

Mark



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