IML: IML Customer Protection

[sosmi@xxxxxxxxxxx]

The brake repair issue, is one incident, but I can think of many others. If your not sure, or uncomfortable with circumstances, pay with your credit card. Credit card company's always take the side of the consumer, not the merchant. This will create much grief for the merchant, if there was a transaction you are not happy with. Ya'll have a nice day, Dave.

-------------- Original message --------------
From: sosmi@xxxxxxxxxxx

We've flogged this subject quite a bit, and aside from the dissatisfaction, the substantial costs, and loss of faith in a major repair chain, I think one more issue is important.By insisting on the conditions I stated earlier, and having the management involved, just might prevent another improper repair being done that may result in a catastrophic event. I would like to think, my efforts to receive the services contracted for, and the "STINK" I made, resulted in a review of procedures, technicians, and management.But thats just me.Ya'll have a nice day, Dave.

 

-------------- Original message --------------
From: randalpark@xxxxxxx

> The shop of the same name in my town was set on fire by a disgruntled
> customer.
>
> If you drive an old Imperial, you need to find a special mechanic
> and/or shop that you can rely on. Some one from the IML in your area
> may be able to help you with this.
>
> Paul W.
>
> -----Original Message-----
> From: lupee@xxxxxxx
> To: mailing-list@xxxxxxxxxxxxxxxx
> Sent: Thu, 18 Jan 2007 7:59 PM
> Subject: Re: IML: Am I getting screwed?
>
> I would not let Midas touch any of my vehicles. I really can't
> understand how they stay in business with their rotten reputation.
> Lupe,
> 64 Crown coupe
> ----- Original Message -----
> From: bogart3147@xxxxxxx
> To: mailing-lis t@xxxxxxxxxxxxxxxx
> Sent: Thursday, January 18, 2007 11:35 AM
> Subject: Re: IML: Am I getting screwed?
>
>
> Midas was the man with the golden touch. Everything he touched turned
> to gold.Â
> Â
> Â
> -----Original Message-----
> From: fljoslin@xxxxxxxx
> To: mailing-list@xxxxxxxxxxxxxxxx
> Sent: Thu, 18 Jan 2007 12:16 PM
> Subject: Re: IML: Am I getting screwed?
>
> What does the name Midas mean anyway? And for whom?
>
> ----- Original Message -----
> From: "Chris Strohmeyer"
> To: mailing-list@xxxxxxxxxxxxxxxx
> Subject: Re: IML: Am I getting screwed?
> Date: Thu, 18 Jan 2007 10:00:57 -0800
>
>
> My experience was when I called around for a
> muffler replacement Midas was TWICE the price
> of a private outlet. I figured a chain store
> would be cheaper, well they're NOT.
> Chris Stro h meyer
> 67 Imperial Convertible
> ----- Original Message ----- From:
> To:
> Cc: "Woolf,Richard T(Contractor)"
> Sent: Thursday, January 18, 2007 9:37 AM
> Subject: RE: IML: Am I getting screwed?
>
>
> > Did they replace drums or turn them.??
> > Really need to know more of what they did.
> > If they replace the master cycl, wheel cycl
> > and shoes only, and adjusted them it should
> > not have been more than $400.00. If they
> > replaced drums then you could be looking at
> > $800.00 with the rest of the brake work.
> > Midas is the last place I would go to. Find
> > an independe shop with an older mechaic and
> > checck with them
> >>
> >
> >> If I wrote out all the details and the whole story it would take
> pages, so
> >> here is the brief summary. I took my '63 Cust om to get new brake
> shoes on
> >> the front and the rear at Midas. They called me and said that I also
> needed
> >> 4 new wheel/brake cylinders. I don't know anything about brakes
> really, so
> >> when they told me I was leery. I mean, the car was stopping, granted
> it
> >> sounded like hell, but it was still stopping...if all of my
> cylinders had
> >> gone out would the car still stop? Whenever I went to pick her up
> last
> >> night I felt really uneasy about the whole situation, they just
> weren't
> >> giving me the comforting feeling that they knew what they were doing
> or that
> >> something was going on. They took her off the lift and had me test
> drive it
> >> because the brakes seemed mushy to them. I was scared to death, she
> >> wouldn't stop and we almost wrecked. I took h er back and they came
> up with
> >> some crap about while bleeding the brakes in old cars sometimes the
> valve in
> >> the master cylinder will go out and that I needed a new master
> cylinder.
> >> The master cylinder was fine whenever I took it in there. That, and
> I just
> >> payed $846 for new shoes and the 4 wheel cylinders. I believe I was
> already
> >> screwed on the price, but I just want the input, advice and insight
> any of
> >> you may have. My boss told me that there wasn't a valve that they are
> >> speaking of. Please help anyway. I want to be prepared whenever the
> guy
> >> calls me about Ms. Pearl today.
> >> Megan
> >>
> >>
> >>
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> >>
> >>
> >>
> >>
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>
> Fred Joslin
>
>
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> ________________________________________________________________________
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>
> ----------------- http://www.imperialclub.com -----------------
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