Hi Robert Unfortunetly he is being a little bit flexible with the truth, they have never replied to my e-mails or gave me any feedback. The customer is king as far as I'm concerned and its there own loss - I'm sure another company will happily take my cash so I'm not really bothered Its time to move on now and put it down to experience I guess, I certainly don't want to spend weeks and weeks arguing with them All the best Darren ----------------- http://www.imperialclub.com ----------------- This message was sent to you by the Imperial Mailing List. Please reply to mailing-list@xxxxxxxxxxxxxxxx and your response will be shared with everyone. Private messages (and attachments) for the Administrators should be sent to webmaster@xxxxxxxxxxxxxxxx To UN-SUBSCRIBE, go to http://imperialclub.com/unsubscribe.htm