Vendor/supplier WARNING!
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Vendor/supplier WARNING!



Hi There .. Yes that Color Plus is great.. As for John Rosen..  stay 
far away from that guy.. I have never heard anything good about his 
business practice.....Im sure the list will agree Rosen is bad 
news...........
On Jan 16, 2004, at 3:51 PM, Robert Schoenberg wrote:

>      Color-Plus Leather Restoration System at
> (570)686-3158 were first rate in matching colors for
> me & I have no reservations in recommending them.  Has
> anyone had any experiences with John Rosen???
>   Bob
> ----------
> --- lillyvine <lillyvine@xxxxxxxxxxx> wrote:
>> Hello There.. Sorry to hear about your mis-hap ..
>> But  there is  a
>> product out for leather seats  that may be helpful
>> to you.. The company
>> does not have a web site , They have been in
>> business for sometime now
>> and here is the telephone number (570) 686-3158  ..
>> They will match
>> your color of leather, but you do the work in
>> re-dying ..They will send
>> u a brochure when you call them..
>> On Jan 16, 2004, at 5:00 AM, Greg and Russell wrote:
>>
>>> Hello List,
>>>  
>>> Before any of you seriously consider
>> contactingGary Goersconcerning
>>> your leather interior or trunk kits or
>> weather-stripping for your
>>> Imperials or other Mopar products, please listen
>> to how he has treated
>>> me!  Had I known what type of person I would be
>> dealing with, I would
>>> have looked elsewhere.
>>>  
>>> First let me say, like all of you who have heard
>> of the quality of his
>>> work, it is excellent.  That is not the problem. 
>> It is, plain and
>>> simple, how he TREATS his customers.  I would have
>> found myself
>>> without any customers at all if I treated mine the
>> way he has treated
>>> me!  From the time I first contacted him, I was
>> warned by others of
>>> the ridiculous time frame I was looking at to get
>> back my leather seat
>>> covers.  It took almost 18 months before I finally
>> received them!  No
>>> amount of calling, pleading or even threatening
>> legal action (he had a
>>> $500 deposit) did any good!  The same thing
>> occurred when I attempted
>>> to order weather-stripping and a trunk kit. 
>> Although I did
>>> finally receive the items I ordered, it took
>> repeated emails
>>> explaining my need for these things and the time
>> frame in which I was
>>> working.  He still took months getting me what I
>> ordered!
>>>  
>>> But his latest behavior is inexcusable!  Going on
>> 7 weeks ago
>>> (December 9, 2003) I contacted him because my
>> $2,500 leather seat
>>> covers had turned two different shades of gold! 
>> They look awful!  I
>>> was shocked when I discovered this and took them
>> to my upholsterer who
>>> said because they had a metallic dye on them, he
>> could not redye them
>>> for me!  He doesn't know of any source for that
>> type of dye.  I
>>> immediately contacted Gary and surprisingly, he
>> did respond with a
>>> terse note saying this color change had
>> only happened once before and
>>> he wasn't using that hide supplier anymore! 
>> He reluctantly offered to
>>> remix some dye once he received a sample of the
>> shade of metallic gold
>>> I wanted him to match.  I did this the very next
>> day!  I explained to
>>> him how urgent it was that I get the dye quickly
>> as the upholstery
>>> shop would simply move on and my car would be put
>> at the bottom of the
>>> list!  To this day (January 16, 2004) he has yet
>> to reply to any of my
>>> emails!  I have been patient but this is
>> ridiculous!  My$2,500 seat
>>> covers are uselessunless I find another leather
>> shop who can match
>>> this dye.  Does anyone have any suggestionss/
>>>  
>>> I am beyond being exasperated with Goers.  I don't
>> see how he stays in
>>> business.  I have written him, gently inquiring
>> when I could expect
>>> the dye.  He can't even take one minute to reply
>> to my emails.  Not
>>> one minute!  He doesn't answer his phone nor does
>> he respond to a
>>> FAX.  I have given up on him but I am writing this
>> diatribe to WARN
>>> others on the list of the treatment I have
>> received.  Maybe this
>>> message will save you from the hassles and
>> heartaches I have
>>> experienced dealing with him.  Again, does anyone
>> know of someone who
>>> is reputable and would be willing to mix up the
>> metallic leather dye? 
>>> Until the covers are dyed, my interior work has
>> come to a screeching
>>> halt!
>>>  
>>> Sincerely,
>>>  
>>> Greg McDonnell
>>> '65 Crown convertible (dead in the water at this
>> writing!)
>>>  
>>>  
>>
>
>
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