Re: IML: WARNING : desert valley auto parts

[aeyn <mr85000@xxxxxxxxx>]

Hey Rick (et al),
   I have seen this happen TOO MANY TIMES to members who order
from them - sight-unseen and get RUDE and VERY poor quality items
which were proported to have been blimish-free, and on top of
this they were charged outrageous shipping.
   For you to be familiar with them and able to get Imperial
parts for members is great, because they are not to be trusted,
not in person.  You lived a lot closer to them that we do, here
in Tucson.  They are on the FAR-FAR north side on the Phoenix
metro area.  There used to be Art Coffer on West Broadway in
South Phoenix who had scadds to Imperial and Mopar parts, but
when the Salt River flooded in 1964 MANY of his 40's-60's cars
were dumped into the river to save the river banks.  What a loss!

Must be off for now,

Æyn & Patrick
1975 LeBaron
1993 Sedan


--- Rick Wiselus <rick.wiselus@xxxxxxx> wrote:

> Wow!  Sorry about your problems with DVAP  I live in Flagsatt,
> 120 Miles 
> N. of there.  Had I known I would have been glad to help you
> out.  I 
> could have hand picked it and got it "freight shipped" to you
> in a cost 
> effective carrier.  I have picked through their cars and pull
> every 
> piece worth taking for my 53 Imperial, as well as a few other
> cars and 
> trucks, they are ok face to face.  I have had good luck and
> fair prices 
> in my experinces with them.  Sometimes is just goes bad, no
> matter who 
> you are dealing with.
> IF you ever spot another part you need there I would be glad to
> help you 
> out, just contact me offline.
> Hopefully you will enjoy that bumper, seeing you paid a high
> price for 
> it.  Just kidding, but at least its on the car now.  Good luck.
> 
> 
> marc boulanger wrote:
> > Hi everybody
> >
> > I want to share a BAD experience I just had with DVAP.
> > I have Imperials , but also a 62 Mercury MOnterey in need of
> a rear 
> > bumper.
> > Found one at DVAP, a company in Phoenix specialised in
> selling and 
> > shipping car parts around the world.
> > Price ok to me and of course transport on me to Canada.
> > I am asked for a shipping adress and my master card number.
> > 2 weeks after still have not received anything so I call.
> > Nobody knows me over there, nothing in computer to my name or
> phone, 
> > they never had a 62 merc. in the first place.... I completely
> vanished 
> > from the radar screens.
> > Well I had 2d thoughts maybe I had ordered from Hidden Valley
> Auto 
> > Parts also near Phoenix.
> > So phoned there and these guys really went out of their way
> to find 
> > some order from me and found none of course because indeed a
> few days 
> > after I got my master card bill , including 275$ shipping
> costs from 
> > ...DVAP. Expensive but what can I do.
> >
> > Still no bumper however so I call: hey I' m the guy you don t
> know, 
> > has no number  but strangely that has your name on his credit
> card! 
> > Ooops. Now they found me and told me they would phone the
> shipping 
> > company.
> > They did phone as I got a call back from the shipping
> company.
> > The bumper had been shipped AIR MAIL... was sitting in a
> hangar in 
> > Montreal ( I'm 150 mile from there), and I had to pay 109$
> MORE for 
> > the some kind of a broker or hangar storage, plus duty for
> the 
> > canadian government plus 115$ for additional shipment to my
> town, the 
> > shipping adress I had given in the first place...
> >
> > So I phoned DVAP to learn that ........ it's all MY fault.
> > You see I was explained I live in some strange and far away
> foreign 
> > country called Canada. And there are all these delays, duty
> costs and 
> > red tape that are non existent anywhere else. DVAP's only
> duty is to 
> > ship the part to the border ( why in the world it is air mail
> is 
> > beyond me) and why do they bother to ask a shipping adress is
> also 
> > beyond me. The shipping company tells me the shipper ( DVAP)
> is all 
> > mixed up since they should have used ground transportation (
> the 
> > Exxpress part of the company) and not the air shipping (
> Global part 
> > of the freight company) but DVAP denies: the freight company
> should be 
> > blamed , after all they picked up the part at DVAP did they
> not? Never 
> > mind that I regularly order parts from their US competiors
> with no 
> > problem , that I even bought a whole car in Minnesota and
> anothe rone 
> > in Florida with no problem.
> > Nope.
> > DVAP did everything according to the rules even if  that
> means I now 
> > have to drive 150 miles to sign duty papers and pick up the
> part 
> > myself pay additionnal unnanounced broker or hangar costs,
> and get it 
> > back up here to avoid additionnal freight costs, a full month
> after 
> > DVAP sent me the part and I miss the car show the part was
> ordered for 
> > in the first place.
> >
> > BOTTOM LINE OF THIS TOO LONG LETTER: in my case DVAP were
> slow, rather 
> > rude and and blamed me for their mishandling and mistakes. If
> you 
> > really need to order from them ask for a formal price and
> confirmation 
> > that the delivery will be at the shipping adress.
> >
> > More prudent to avoid them altogether.
> >
> > My small bit of experience but a very unpleasant and costly
> one.
> >
> > Marc Boulanger
> > IMP 59
> > IMP 67
> >
> >
>
_________________________________________________________________
> > Visual Vacation: Beautiful Blue Water Beaches 
> >
>
http://search.live.com/images/results.aspx?q=Plages&mkt=fr-ca&FORM=SERNEP
> >
> >
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