Re: IML: Dealer won't work on a '90s Imperial

[Mark McDonald <tomswift@xxxxxxxxxxxxx>]

This is crap.  The dealership is supposed to be able to fix any car of 
any age that was manufactured by that manufacturer.  Period.

I recently had a dealership tell me they couldn't work on a 1996 model. 
 That's just over 10 years old, folks.  in 1967 nobody ever told 
anybody they couldn't work on a '56.  This is just people being A) 
lazy, B) stupid, C) disrespectful, and D) uneducated.  In any good 
dealership there are books going back 10, 15, 20, 25 years.  All it 
takes is someone willing and able to do their job: i.e., fix cars.  
Instead, all they want to do is force you to buy a new car.  That is 
what is behind 90% of this attitude: the dealership makes its money 
selling cars, not fixing them (unless it can be done quickly, at no 
effort and little cost to the dealership).

The attitude of most people who work at dealerships today is "Why in 
the heck would you want to spend good money trying to fix a 1990 model? 
 You could use that money as a down payment on a 2007!  Sheesh, he must 
be crazy."  So they try to shuffle you out the door as quickly as 
possible.

Believe me, I know, I work at a dealership.  It is not understood why 
anyone would "hang onto" an old, "obsolete" piece of junk instead of 
getting a brand spanking new one.  And the mechanics have absolutely 
zero pride in their profession or in any desire to learn anything new 
(old).  To them, "back in the day" was 2001.  Ancient history was 
anything prior to their graduation from high school, which was around 
1998, 99.

It really is disgusting, but if the companies won't even support the 
folks who worked for them for 25, 30 years-- as in paying pensions-- 
why the heck should we expect them to support the products???

Mark McDonald
who still remembers a time when mechanics could fix cars


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