RE: IML: Bernbaum

["Rob van der Es" <r.vdes@xxxxxxxxxxxxxxx>]

Hahaha,  that must be the reason for sure Tony!!


Op Vr, 9 december, 2005 19:28, schreef Tony Bevacqua:
> Atlas is probably waiting for Goers to send it to them.  LOL
> Tony
>
>
> -----Original Message-----
> From: mailing-list-owner@xxxxxxxxxxxxxxxx
> [mailto:mailing-list-owner@xxxxxxxxxxxxxxxx] On Behalf Of Rob van der Es
> Sent: Friday, December 09, 2005 8:58 AM
> To: mailing-list@xxxxxxxxxxxxxxxx
> Subject: Re: IML: Bernbaum
>
>
> well Darren,
>
> I must admit that this doesn't sound totally strange to me...
> I have done business with them once, and like an other member of the IML
> already said, they are certainly not the warmest persons to deal with!
>
> I have waited a long time for my weatherstripping too, but in the end
> (after 5 weeks or so) they did show up!
> I have ordered the door, quarter windows, and the trunk deck lid
> weatherstripping but they managed to send me an unusable trunk
> weatherstipping (to small..) The other ones are perfectly allright, and
> since I don't want to hassle again with them I didn't send the trunk
> weatherstripping back to them. Allthough I called them to explain what has
> gone, their answer wasn't exactly cooperative...
>
> So I ended up with an unusable trunk weatherstripping...
>
>
> I have ordered a new one from Atlas Obsolete Chrysler Parts a long time
> ago, together with a glove box for my 1960 Imperial. But I must admit that
> I am waiting for a couple of months now, and nothing
> showed up... I called them numerous times and allthough they are quite
> friendly and relaxed nothing has showed up yet... I hope it wil work out in
> the end with these guys...
>
> They are sounding a lot more friendlier then the people from Bernbaum
> anyway so I do keep the faith.
>
> With regard to your order from Andy Bernbaum, I think it will show up in
> the end, but I can only hope that they send you the right parts...
>
>
> All the best from the Netherlands,
>
>
> Robert van der Es
> Imperial Crown 4 door Hardtop 1960
>
>
>
>
>
>
> Op Vr, 9 december, 2005 16:28, schreef DarrenGilling@xxxxxxx:
>
>> Hello out there
>>
>>
>>
>> Just a note to enquire if anyone has had back experiences with Andy
>> Bernbaum ? I placed an order for some weather stripping about two weeks
>> ago. Today I called to see if it had been shipped to me here in the UK,
>> a very rude man said it will arrive when it arrives and that I was not
>> to call ever again !!! What kind of answer is that and how come this guy
>> has a job ?
>>
>> I'm totally amazed at his lack of customer care especially as American
>> suppliers are normally extremely proffesional and courteous. I've got no
>>  confidence that the parts will ever arrive " even though Bernbaums
>> have my money " and if they do arrive will they be the right parts.
>> Companies
>> like this do not deserve to have customers and I would recommend that
>> you think twice before dealing with them. Every experience I've had with
>> the U.S has been great apart from this. A message for Bernbaum if anyone
>>  wants to pass it on " look after your customers, especially your
>> cousins in the UK"
>>
>> Darren
>> Liverpool England
>>
>>
>>
>>
>>
>>
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>
>
>
>
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