Re: IML: DAS Transporation dissatisfaction /REPY
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Re: IML: DAS Transporation dissatisfaction /REPY
- From: "jsadowski" <jsadowski@xxxxxxx>
- Date: Sun, 17 Jul 2005 22:14:29 -0700
Another suggestion is if they advertise in Hemmings, contact them. It is
usually their policy not to accept advertising for businesses that have a
lot of unresolved complaints against them.
John
----- Original Message -----
From: "M Turner" <tminjesu@xxxxxxxxxxxxx>
To: <mailing-list@xxxxxxxxxxxxxxxx>
Sent: Sunday, July 17, 2005 10:32 AM
Subject: Re: IML: DAS Transporation dissatisfaction /REPY
Experiences of this type must receive wider press. If companies such as DAS
are "taking their money and running", it is not simply unethical. It is
downright uprofessional. Filing complaints with your State's Attorney
General might help. I know California has a consuumer affairs office. The
other chap who had a problem with DAS mentioned going to the federal level.
While these incidents may not rise to the level of a federal crime, multiple
incidents might for investigation through interstate commerce agencies. (I
know there is a federal agency for that, but am uncertain as to which one.
Each state has one as well.)
What is of particular concern is how to widely publicize the reckless
(wrecking?) patterns of this company. Do their ads misrepresent their
product? What is their actual volume of business? How many claims have
been filed against them? Why not notify ALL classic car clubs to which you
belong (I belong to six), informing them of these problems? The best way to
put any company "on notice" is to advertise their reputation through
customer experience. So long as the claimant is not making false claims and
stating the facts, there is little DAS or any other such company can do --
except, perhaps, clean up their act. It sounds to me like DAS is taking
their customers "for a ride", albeit a different kind of ride.
Vince in Boston
----- Original Message -----
From: AGDJ@xxxxxxx
To: mailing-list@xxxxxxxxxxxxxxxx
Sent: Sunday, July 17, 2005 12:38 PM
Subject: Re: IML: DAS Transporation dissatisfaction /REPY
I am assuming that DAS, is the same as Direct Auto Shipping, and want to
add my experience to the mix.......Last July I purchased a 67 Buick
Convertible in Oregon, had it shipped from Medford Oregon to Palm Springs,
on day two of the experience then called me and told me there would be a
delay in delivery, as they had an accident where a Thunderbird had dropped
from the top part of the transport onto the hood and windshield of my car.
When I tried to get compensation they refused any responsibility, saying I
failed to place a checkmark on the back of the contract accepting the
insurance. In the small print, even acceptance would get me compensation of
250 dollars. Try replacing a hood and windshield of a 67 Electra
Convertible.... The windshield alone was next to impossible, with luck I
managed to find one in an old dealership in Kansas that had been closed for
many years. Sweet folks DAS are would not even pay for shipping. Attorneys
told me it would cost more to recover than it was worth, so I was stuck. I
never received satisfaction, but believe me, I am not a good advertising
source for DAS!
Allen Gordon
Palm Springs
67 Imperial Convertible
(+ 67 Electra Convertible) Mentioned above
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