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Chrysler Historical Services updated information
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imopar380
Posted 2013-01-24 9:29 PM (#356644)
Subject: Chrysler Historical Services updated information



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If you use the email links from the Chrysler Heritage Web site http://wpchryslermuseum.org/page.aspx?pid=400
they no longer work, the email bounces.

With help from a few people I finally got the updated information to contact them. The new information will at some point be
on the main Chrysler LLC web site but for now this is the correct contact info.

Perhaps the moderator could post this information in a permanent spot in the top section here.


Danielle Szostak-Viers
 dms166@chrysler.com

Mailing Address:
Chrysler Historical Services
CIMS 410-11-21
12501 Chrysler Freeway
Detroit, MI 48288
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56D500boy
Posted 2017-01-04 5:04 PM (#530433 - in reply to #356644)
Subject: RE: Chrysler Historical Services updated information



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I've been on the phone with Chrysler Corporate and the Dodge division. Nobody knows what I mean when I ask "Is Historical Services back in business?". It's all dear in the headlights. They've never heard of it.

I just emailed Danielle with this:

"I want to send money and find out information about my 1956 Dodge Custom Royal but I want to know that Historical Services is operating again?

Thanks in advance for your reply"

Dave Forgie
604-5nn-nnnn

Hopefully there will be a response.

Ian do you have a better source of info?
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imopar380
Posted 2017-01-04 6:15 PM (#530438 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information



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The current Historical Services web page is http://www.fcanorthamerica.com/company/Heritage/Pages/Historical-Se... but who knows if they are still around. The page says they are supposed to be back as of January 1st.
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56D500boy
Posted 2017-01-04 7:15 PM (#530440 - in reply to #530438)
Subject: Re: Chrysler Historical Services updated information



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imopar380 - 2017-01-04 6:15 PM The current Historical Services web page is http://www.fcanorthamerica.com/company/Heritage/Pages/Historical-Se... but who knows if they are still around. The page says they are supposed to be back as of January 1st.


I know all that. I was hoping you or somebody else had an inside contact at Historical Services that would confirm/deny that they are back in the biz.
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hergfest
Posted 2017-01-06 10:19 PM (#530671 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information


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I sent a couple cars in over the weekend, we'll see if I get anything back soon.
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Ev's62Chrysler
Posted 2017-01-06 11:00 PM (#530674 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information



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They're back in business. Danielle replied to my inquiry. Sent my money today.
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imopar380
Posted 2017-01-07 4:08 PM (#530716 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information



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Yay.
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55 Dodge
Posted 2017-01-08 10:56 PM (#530859 - in reply to #530440)
Subject: Re: Chrysler Historical Services updated information


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Dave, I got a reply back about a month ago from Danielle, in Detroit, saying that they are back in business, providing build information re: FL cars
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Sonoramic60
Posted 2017-01-23 9:53 PM (#532162 - in reply to #530859)
Subject: Re: Chrysler Historical Services updated information


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Lads --
My first request (in late October of last year) for a build record for my newly acquired '65 Sport Fury was, like many others, returned without action pending the FCA Chrysler Historical Services reorganization and inventory a few days later. I resubmitted that request on January 7 of this year and received the record and beaucoup explanatory material today (January 23). It was well worth the $55.00 fee.
Joe Godec
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56D500boy
Posted 2017-01-23 10:57 PM (#532168 - in reply to #532162)
Subject: Re: Chrysler Historical Services updated information



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Sonoramic60 - 2017-01-23 9:53 PM I resubmitted that request on January 7 of this year and received the record and beaucoup explanatory material today (January 23). It was well worth the $55.00 fee.
Joe Godec


Good and encouraging news. I wanted to submit a request just after I bought my 56 Dodge in Sept. but, as we know, they weren't accepting applications until after January 1st. I sent Danielle Szostak-Viers an email on Jan. 4 to confirm that they were up and running. I got a reply on the 6th (Friday) but there was no mail pick-up until Monday the 9th. So I got my application/request in on Jan. 9th, 2 days after you Joe. Hopefully I will get a reply with the info this week if they are running just over a 2 week turn-a-round.

Can't wait.
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Ev's62Chrysler
Posted 2017-01-24 10:12 PM (#532262 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information



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Woohoo! Sent my check 1/6/17. Prepared 1/19/17. Arrived today, 1/24/17.

Can't say there's much info that I didn't already know other than confirmation of the selling dealer, and it's nice to have a copy of the build card.
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hergfest
Posted 2017-01-24 11:51 PM (#532268 - in reply to #532262)
Subject: Re: Chrysler Historical Services updated information


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Got mine back last week on my G. I bought it out of Oregon and it had a license plate frame from a dealer in Eugene so I assumed it was sold new there. But the build record said it was sold new at Teague Motor Company in Salem, OR, so that was good to know. The options just confirmed what was on the car and that its a real RR1 Cinnamon car.
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57chizler
Posted 2017-01-25 3:42 PM (#532320 - in reply to #532268)
Subject: Re: Chrysler Historical Services updated information



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New car dealers often swap cars; Historical only knows where it was shipped, not where it was sold new.
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56D500boy
Posted 2017-01-31 9:49 AM (#532769 - in reply to #532320)
Subject: Re: Chrysler Historical Services updated information



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Good news/bad news

The good news: Danielle replied to my email in which I asked her if they had received my application for more info about my 56 Custom Royal D500 that I sent it on January 9th. The answer was Yes.

The bad news: She said that they "received my order on January 18th and it was completed and mailed on January 26th. Please let me know if you do not receive it by the end of this week. Thank you."

9 days to get from the West Coast of Canada to Detroit? There must have been an issue with one of the dogs on the Canada Post dog sled team pulling up with a sore paw because otherwise I don't understand why it would take that long to get there. Hopefully the return mail will be faster using the US Pony Express.




Edited by 56D500boy 2017-01-31 10:03 AM
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57chizler
Posted 2017-01-31 2:30 PM (#532802 - in reply to #532769)
Subject: Re: Chrysler Historical Services updated information



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I went with the option to have the info e-mailed, cheaper and more reliable.
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RUSTORICHES
Posted 2017-01-31 2:43 PM (#532804 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information


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Hang in there Boys the end result is the reward just be thankful that the info is still available and we can get it. This is invaluable information and is owner friendly when you get it in the mail.
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soiouz
Posted 2017-01-31 3:26 PM (#532808 - in reply to #356644)
Subject: RE: Chrysler Historical Services updated information



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Got my build sheet today, after a week or so. Great service from Danielle! I'm a happy camper.
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56D500boy
Posted 2017-01-31 6:03 PM (#532830 - in reply to #532802)
Subject: Re: Chrysler Historical Services updated information



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57chizler - 2017-01-31 2:30 PM I went with the option to have the info e-mailed, cheaper and more reliable.


WHHAAATT!!?? I never saw that option box on the form. (Maybe I missed it, D'oh)

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56D500boy
Posted 2017-02-03 4:38 PM (#533115 - in reply to #532830)
Subject: Re: Chrysler Historical Services updated information



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56D500boy - 2017-01-31 6:03 PM
57chizler - 2017-01-31 2:30 PM I went with the option to have the info e-mailed, cheaper and more reliable.

WHHAAATT!!?? I never saw that option box on the form. (Maybe I missed it, D'oh) :(


In retrospect, I did see it but decided that I wanted all the information possible about my car from them, not just the two pages that they will email.

Finally got the full meal deal package. However, it till leaves questions unanswered re:brakes, location of manufacture, etc. See below

I replied to Danielle with this:

"Woo Hoo! Today (Friday) was the day. Just when I expected NO mail because it is snowing here today. A couple of things:
1. The 541 Trim code = as per the attached photo. (Not mine, mine has some issues and I am redoing it - the back of the door card was stamped "541") (The photo was of a mylar, patterned blue and solid blue door card like mine, but perfect)

2. I understood that 426 series VINs were indications that car was built in Los Angeles, not Detroit. With a west coast (Anacortes WA) delivery point, a Los Angeles build would make sense. The letter says Plant: Detroit MI Hmmm.....
3. Seeing that the D500 Hemi engine was a low production item and most/all of the full meal deal (engine, brakes and heavy duty suspension) 56 D500s were made in Detroit, it would make sense that the engine for my car was made in Detroit. The letter says Engine Prefix: Los Angeles, CA.

Any chance that the Plant and Engine Prefix locations got swapped and the correct answer is Engine Prefix = Detroit and Plant = Los Angeles ?

Thanks for your time and patience with me (I'm an old codger (65) with Type A personality)"

On a related note:

1. I got the 24 page AMA Consolidated Specification "Questionnaire"
2. I also got a multipage photo copy of what looks like a dealer training brouchure with all the details about the 56 Dodge (including some photos). Naturally no D500 photo - because it was introduced mid-year.
3. Now I am looking for an original IBM build card for a 1956 Dodge. If you have one, could you scan it and post it so I can figure out the unreadable parts of the microfiche version of mine.



Edited by 56D500boy 2017-02-03 4:41 PM




(DForgiedFCAHistoricalCoverLetter_Redacted.jpg)



(DForgiedFCAHistorical42616006Info_Redacted.jpg)



(DForgies56D500BuildCard_trimmed_small.jpg)



Attachments
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Attachments DForgiedFCAHistoricalCoverLetter_Redacted.jpg (174KB - 208 downloads)
Attachments DForgiedFCAHistorical42616006Info_Redacted.jpg (140KB - 224 downloads)
Attachments DForgies56D500BuildCard_trimmed_small.jpg (235KB - 224 downloads)
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56D500boy
Posted 2017-02-03 8:15 PM (#533124 - in reply to #533115)
Subject: Re: Chrysler Historical Services updated information



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56D500boy - 2017-02-03 4:38 PM
On a related note:

1. I got the 24 page AMA Consolidated Specification "Questionnaire"
2. I also got a multipage photo copy of what looks like a dealer training brouchure with all the details about the 56 Dodge (including some photos). Naturally no D500 photo - because it was introduced mid-year.
3. Now I am looking for an original IBM build card for a 1956 Dodge. If you have one, could you scan it and post it so I can figure out the unreadable parts of the microfiche version of mine.



1. I just checked that 24 page AMA questionnaire closer. It's for the 1957 D-500s.
3. Apparently the LA build cards are different than the Detroit build cars. I would like to see a clear LA card.

My word. Can't anybody do a job properly?

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StillOutThere
Posted 2017-02-03 8:34 PM (#533126 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information



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To my knowledge the people working at Chrysler Historical to give assistance to hobby inquiries are volunteers. They will always welcome hobby contributions of good and thorough research presented in a format from which they could respond to further requests. They would be happy to listen to folks who can dedicate months or years working there as well. Any forward lookers ever contribute anything to Historical? Anyone volunteer there?
Yes, Historical received a complimentary copy of the 300C Handbook I authored. Okay, that's one.
Next?
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arizona mopar gold
Posted 2017-02-04 11:11 AM (#533161 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information



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My 57 D500 was built in LA CA...i'll try to load the IBM card



(IBM card.jpg)



Attachments
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Attachments IBM card.jpg (84KB - 189 downloads)
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56D500boy
Posted 2017-02-04 11:21 AM (#533164 - in reply to #533161)
Subject: Re: Chrysler Historical Services updated information



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arizona mopar gold - 2017-02-04 11:11 AM My 57 D500 was built in LA CA...i'll try to load the IBM card


Thanks. Looks like the 57 LA cards are different than the 56 LA cards. Hmmm.....

Even then, I would be nice to see a scan of a real build card not copys from the microfiche. (Whoever/whatever shot the microfiche films didn't know or care about focussing properly).

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StillOutThere
Posted 2017-02-04 11:47 AM (#533166 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information



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There is no such thing as the original IBM cards were destroyed after they were put onto the fiche back in the day. The quality of the fiche tape is what is is as of the year of the build of the car. Nothing can be changed. You expect too much from 60 year old technology and employees doing their best with what was new tech at the time. Be glad the card for your car exists for your car, period. Some cards went missing before the tape was created.
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56D500boy
Posted 2017-02-04 1:09 PM (#533172 - in reply to #533166)
Subject: Re: Chrysler Historical Services updated information



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StillOutThere - 2017-02-04 11:47 AM There is no such thing as the original IBM cards were destroyed after they were put onto the fiche back in the day. The quality of the fiche tape is what is is as of the year of the build of the car. Nothing can be changed. You expect too much from 60 year old technology and employees doing their best with what was new tech at the time. Be glad the card for your car exists for your car, period. Some cards went missing before the tape was created.


I was under the impression that the Chrysler product cars of this era came with an IBM build card tucked somewhere in the car, e.g. under the rear seat(tucked in the seat springs), under the front carpet or taped on top of the glove box. I have looked in all of those places in my car and found nothing. I therefore assumed that somebody else has previously found their build card and could possibly scan it and post the scan.

You seem to want to make me feel guilty of being ungrateful. Not going to happen.

The truth is I am very disappointed that nobody, presumably even yourself, can actually decode an IBM punch card accurately. All I am asking for at this point is a clear image of a 1956 LA build car so I can actually read the category list on the card. I am also disappointed that there are errors in my letter and I was sent 57 D500 AMA questionnaire document instead of the 1956 Dodge AMA questionnaire with D500 updates that I know exists.

The only things I learned for my US$55 was the engine in my car is the original D500 that it left the plant with and that the delivery dealer was in E A Abbott in Anacortes WA. I learned nothing about the brake option and nothing about the lack of extra heavy duty suspension, which were the only two things that I really cared about.

Not feeling guilty. Frustrated. Disappointed.


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Hyfire
Posted 2017-02-05 11:45 AM (#533254 - in reply to #356644)
Subject: Re: Chrysler Historical Services updated information



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I have to say, your IBM card is clearer than most. Also, your $55.00 spent will bring you more than $55.00 if you ever sell it. The fact it proves the car has the original engine is VERY valuable. As for cards in the cars, those are extremely rare. I've owned six Chryslers and never found anything but mice under my seats.

Hats off to the historical staff. They aren't like us.... but they do work that only benefits us. If they knew the answers they would answer. Keep in mind they are only ONE employee away from cutting off access to build info. Get it while you can. You can decipher later!



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56D500boy
Posted 2017-02-06 11:56 AM (#533346 - in reply to #533172)
Subject: Re: Chrysler Historical Services updated information



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I contacted Danielle over the weekend with VIN evidence that 3nn = Detroit and 4nn = Los Angeles and she responded when she got into work this morning.

She corrected the error regarding the engine prefix and build plant. My car was indeed built in Los Angeles as I had suspected.

I also provided her with photographic evidence as to what the 56 Custom Royal trim code = 541 meant.

On the issue of the 57 Dodge AMA questionnaire instead of the 56 Dodge AMA questionnaire, she says that I was sent the 57 one by mistake. She also said they don't actually have a 56 Dodge AMA document. I know one exists, revised Feb.15, 1956 to include the D-500 info (see below). Perhaps somebody out there has this revised 56 Dodge AMA document and could make a copy and send it to her for the archives?



Edited by 56D500boy 2017-02-06 11:58 AM




(56DodgeAMAQuestionnairePg1.JPG)



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Attachments 56DodgeAMAQuestionnairePg1.JPG (151KB - 239 downloads)
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soiouz
Posted 2017-02-12 6:52 AM (#533819 - in reply to #356644)
Subject: RE: Chrysler Historical Services updated information



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I do have complete copies of the AMA questionnaire for model years 1955 to 1959. I will contact Danielle and see if she wants scans.
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56D500boy
Posted 2017-02-12 11:10 AM (#533827 - in reply to #533819)
Subject: RE: Chrysler Historical Services updated information



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soiouz - 2017-02-12 6:52 AM I do have complete copies of the AMA questionnaire for model years 1955 to 1959. I will contact Danielle and see if she wants scans.


That would be great. At least contact her. We know she has the 57 Dodge document (because I got a copy by mistake) and I now know that she has the 56 Dodge because

a) I sent her pdfs of info that I got from Wayne Graefen back in October that originated sever copy generations ago with Neil Vedder going to the library and making a copy of the 56 Dodge document and

b) She is now going to get a first generation hard copy from Mark Bowden at the Detroit Library that I paid for. Wayne Graefen has been recently in contact with Mark regarding the 56 Dodge AMA document and Wayne shared the contact info with me. It costs $10 to get an copy of the document emailed to you. You pay by cheque (check, but not Czech) or credit card. The contact info is below also has a copy of the form you need to fill in, scan and attach to your email. (See below) I went through that the other day and got a first generation scanned pdf 56 Dodge AMA document (Feb.15, 1956 revision with the D500 info) the same day for my $10.

Mark's contacts for purchasing the AMA documents is:

Mark Bowden
Coordinator - Special Collections
Burton Historical Collection
Detroit Public Library
5201 Woodward Ave.
Detroit, MI 48202
313.481.1395
digitalcollections.detroitpubliclibrary.org

"Mark Bowden" ;

Right click on the image below, save, and print as 8.5 x 11.


Edited by 56D500boy 2017-02-12 11:31 AM




(DetroitPublicLibraryAMAinfoRequestForm.JPG)



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Attachments DetroitPublicLibraryAMAinfoRequestForm.JPG (154KB - 202 downloads)
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