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Posts: 3887
    
Location: Northen Virginia | I need to place an order with him, wonder if someone know if he is working and delivering. It is any new catalog? Thanks |
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Extreme Veteran
Posts: 424
Location: Harrison, NY | He is still selling great parts. He is on Catalog 10. Fax him your order at (406)752-6249 |
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| Include payment. Wait. Be Patient. Don't panic. Relax. wait some more. Be friendly when they do call you. |
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Expert 5K+
Posts: 7206
Location: Victoria, BC, on Vancouver Island, Canada | Denis you can download his catalog here. http://www.chryslerclub.org/PDF%20files/GOERS.pdf |
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Extreme Veteran
Posts: 470
Location: the Great Northeast | I ordered some snubbers from him. Smooth transaction. My mechanic told me to get them on a Friday night and I had them in my hands on Thursday. Go Goers!!!! |
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Expert
Posts: 1730
Location: Michigan | Gary hand crafts a lot of the parts he sells. (according to the write up in the catalog) I found this out after I was worried about my order... just needed a bit more patience and if you use his website to contact him, they will call to give you a status. Good people, no worries. |
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Extreme Veteran
Posts: 424
Location: Harrison, NY | Fax the order as I said, wait for the package in mail and the bill will be inside. Pay him asap and you are in! The Goers are great People so no worries. I spent over a Grand already and never anything but great parts, quick and good transactions.
Good Luck on your car,
Joe C NY |
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Expert
Posts: 3887
Location: Northen Virginia | Thanks a lot guys, i ordered a bunch of stuff over the years i was just wondering if he is sending orders at this particualer time.. Is a great guy. |
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Expert
Posts: 3887
Location: Northen Virginia | Is the new Catalog online somewhere? Thanks a lot |
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Expert 5K+
Posts: 7206
Location: Victoria, BC, on Vancouver Island, Canada | hemidenis - 2012-11-15 9:12 AM
Is the new Catalog online somewhere? Thanks a lot
I just put in a link to download his catalog a couple of posts above here. Look up. |
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | Ron Waters just forwarded this to this website's Daily List Server message board (from another source):
I just got off the phone with Bob Hayen who lives in Kalispell Montana (same town as Gary Goers). Apparently Gary had injured his leg a while back but yesterday he fell outside and broke his ankle. Char (the gal that looks after his orders) got him to the hospital. They are in process of operating on Gary as we speak. It looks like gangarene may have been setting in that leg so hopefully he will be able to fully recover. Bob will have further report later on. Bob did offer to help folks that have outstanding orders if so required. Bob's email info is: robert554@centurytel.net
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Expert
Posts: 3887
Location: Northen Virginia | darn, hope is is nothing serius. keep us posted Neil. |
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Elite Veteran
Posts: 640
Location: Falcon, CO | Neil,
That explains why I haven't received an answer to my email concerning an order I placed in October. I'll contact Bob next week.
Thanks, |
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Elite Veteran
Posts: 612
Location: Kingston Springs , TN | An update from the other list serve is that Gary was scheduled to go home today, Saturday, however he will need additional follow-up care.
Mike |
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Elite Veteran
Posts: 1120
Location: Brisbane, Australia | Man that's serious stuff. good news that he is home. he is a very genuine guy
I wish him all the best |
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Expert
Posts: 1737
Location: Hay Lakes, Alberta, Canada | Please wish Gary a speedy recovery from me! |
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | ...Just sent him this thread's kind words, as a get-well-quick message!
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Expert
Posts: 2519
Location: central Illinois | Prayers and best wishes for a speedy recovery for Gary. |
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Expert
Posts: 3887
Location: Northen Virginia | Wish you a speedy recovery too Gary.
Mopar+FL= Gary |
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Elite Veteran
Posts: 781
Location: Montreal, Canada | Just like everybody else, I hope Gary has a speddy recovery.
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Expert
Posts: 1730
Location: Michigan | I am going to send him a card. Gary and Char are such good people. I can't imagine trying to find the stuff he sent me to redo the front clip on my 55. No one does what he does for us. I urge you all to take a moment and send him a card or note with your best wishes.
37 Amdahl Lane, Kalispell, MT 59901
If you haven't ordered something from him at some point you will. There are so many things he makes you can only get from Gary. He keeps our hobby alive and I would not have a FL vehicle today that I could restore like this without him. I tried this once before in an earlier life, before the internet, with a 67 Coronet. I sold it because I couldn't get rubber seals and sheet metal. I remember that vividly. Now Gary isn't a big internet guy I know, but I would have never found all of you guys, and then hence Gary, without the internet. I suggest sending him a card because snail mail is his thing. :D |
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Location: Parts Unknown | Sounds like Gary might need a new ankle gasket. 
Wishing you minimal pain and discomfort, my friend. 
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Location: North Australia | Oh Man, this is bad. This Bloke is priceless. I don't got religion, but I am going to make a request to a higher power.......... just in case............
I hope those close to the Man are able to give him the support he needs.
I wish I could help somehow.
Steve. |
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | Steve, we all hope to Exner for Gary's speedy recovery, and his getting back to BIZNEZZ...
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Extreme Veteran
Posts: 424
Location: Harrison, NY | I spoke to Gary last night and he was in good spirits although in some pain. He received Pins and screws to fix his ankle and the healing will take some time. He was kind enough to take my call at which time he told me what he went through. He is a great Person and lets all ask the Man upstairs for a speedy recovery for him. He will try to get orders out as soon as possible from what he told me and my answer was forget the parts and get well quickly.
Joe C NY |
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Extreme Veteran
Posts: 347
Location: Ocean Park, Washington | Gary, I hope you are quick to get back on your feet. You are well respected and thought of. You are in all of our prayers. Happy Thanksgiving. |
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Expert
Posts: 1530
Location: ZH, Switzerland | Gary's a great guy! Best wishes to him and fast and good recovery.
Dieter |
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Extreme Veteran
Posts: 475
Location: Las Vegas, NV | Gary is a great and honest vendor and a really good guy. I got a lot of stuff from him for my 61. I am glad to hear he is back home and wish him a speedy recovery. |
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Elite Veteran
Posts: 1110
Location: Tulare Ca | Has anyone heard any more on how Gary Is Doing?
Edited by Myke 2012-11-26 12:56 PM
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Location: North Australia | Yep, me too, I have been wondering/hoping he is going OK.
Steve, |
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Expert 5K+
Posts: 7206
Location: Victoria, BC, on Vancouver Island, Canada | I sent him a "Get Well" type of message via his fax line. |
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | Newest status on Gary, from Rich Barber, via the 300 Clubs...
Our friend, member of both Chrysler 300 clubs, supplier of Chrysler 300 and other MoPar restoration and
reproduction items and fellow Chrysler 300 aficionado, Gary Goers, recently severely injured a leg and ankle.
I've had the following update on his condition from Gary's helper, Charlotte:
He had a great surgeon and plenty of titanium. However, it will be awhile before he is able to walk again.
He has been working a few hours a day, making rubber parts. He sits in his wheel chair until the pain becomes
unbearable and he has to go in the house to get his leg elevated.
The gangrene threat has passed. It will be at least 6 weeks before he gets any real work done. His surgery went well. Thanks, for inquiring about his health.
Gary is a great guy and should recover soon.
Edited by d500neil 2012-12-12 4:46 PM
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Extreme Veteran
Posts: 480
Location: The Great Northwest | All the best to Gary - take the time to heal properly and make a full recovery. Regards. |
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Expert 5K+
Posts: 7206
Location: Victoria, BC, on Vancouver Island, Canada | So glad to hear this news - that he didn't get gangrene infection! That guy definitely needs to slow down, but who would ever be able to do what he does.... he's been working at this stuff for 30 years about 7 days a week mostly without help! |
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Elite Veteran
Posts: 1110
Location: Tulare Ca | Good to hear hes recovering! |
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Expert ,, George Passed away July 28th 2021, He will be Missed
Posts: 1295
Location: Twin Falls, Idaho | Heard he may be back in hospital... anyone know anything??
George
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Expert 5K+
Posts: 7206
Location: Victoria, BC, on Vancouver Island, Canada | I just received this update on Gary forwarded from my friend John Chesnutt in Portland:
Hi,
For those of you who are not members of the 300 Club, Int'l. here is the latest on Gary Goers. We need to pray for healing for Gary and his wife Alana.
John C.
Good Morning Group,
I just spoke with Charlotte re a pending order, and she advised that Gary re-entered the hospital yesterday with a stubborn blood clot in his leg. Charlotte expects that Gary will be in the hospital for the next week or so, and probably won't be 'back at work' for about the next 3 weeks. His drive to deliver us our Chrysler parts clearly hasn't helped his healing process!
Noel Hastalis
Chicago, IL
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Expert
Posts: 1730
Location: Michigan | I got a call from Charlotte just a few minutes ago about the order that I placed. Gary does need our prayers. Seems like many people need prayers today. |
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Location: North Australia | Anyone have an update on Gary? I hope the Old Feller is going OK.
Steve. |
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Expert
Posts: 2519
Location: central Illinois | I can only imagine how backlogged he's going to be with this most serious setback. Think I'm going to hold off on my next order until he's healthy. |
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Expert
Posts: 3887
Location: Northen Virginia | Anyone have an update on Gary? |
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Elite Veteran
Posts: 640
Location: Falcon, CO | I talked to Charlotte yesterday and she said that Gary is still hurting and stiff from the cold weather. He usually works for about an hour in the morning and sometimes comes back in the afternoon if he feels up to it.
As soon as I mentioned my name, Charlotte tells me that my order is almost ready to ship. I told her that there's no rush this time of the year and gave her and Gary my best for the new year. |
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Expert
Posts: 3887
Location: Northen Virginia | thanks Tony, i was wondering if place i can place my order or not. My stuff need not to be made, they are stuff right from the shelf, but i will wait a bit since i dont need them right now. |
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Expert
Posts: 3887
Location: Northen Virginia | Any news about him? |
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Elite Veteran
Posts: 774
Location: Atlanta GA USA | A customer told me orders were going out quickly. |
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Regular
Posts: 90
Location: Germany | I placed an order in November. Took a few weeks longer than before but I have everything here now since 2 weeks! |
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Elite Veteran
Posts: 640
Location: Falcon, CO | I'm still waiting on my order from October, I glad to hear that some customers are getting their orders. |
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Elite Veteran
Posts: 774
Location: Atlanta GA USA | I'll send my order out on Monday and see what happens.
Historically, it seems seat covers take a very long time.
I ordered mostly small stuff and some pedal re-vulcanizing. |
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Elite Veteran
Posts: 640
Location: Falcon, CO | Tony - 2013-01-26 7:04 PM
I'm still waiting on my order from October, I'm glad to hear that some customers are getting their orders.
Received my order today, it was shipped on Friday. Of the 4 parts ordered 2 are incorrect and have to go back for replacements. |
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Expert ,, George Passed away July 28th 2021, He will be Missed
Posts: 1295
Location: Twin Falls, Idaho | Gary does all the sewing, so the seat covers take some time to get. Right now, it might be a little longer.
George
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Expert
Posts: 3887
Location: Northen Virginia | Little a bit worry now, sent my order 2 weeks ago, but I moved out to a new place. Called several times, sent faxes and no reply, it would be sad if the parts go to a wrong old address... |
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Regular
Posts: 78
Location: Southern Hemisphere | Gary and Charlotte are getting their orders out nicely under difficult circumstances.
My order arrived short just a couple of bits on back-order.
http://fbcdn-sphotos-d-a.akamaihd.net/hphotos-ak-ash4/376272_591497...
Edited by CQB-241 2013-02-07 2:37 AM
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Expert
Posts: 3887
Location: Northen Virginia | I was contacted yesterday by Gary's wife. Gary is doing better, but she advised me that they will be no rubber parts molded until he is back to work. Several one of the kind hand make parts are out of stock. In my case were throttle linkage, steering insulator and antenna gasket. |
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Elite Veteran
Posts: 640
Location: Falcon, CO | I spoke to Charlotte this morning, she said that Gary is still about 5 weeks away from returning to work on a consistent basis. In the meantime she's working on my rubber parts that are all made from extrusions. |
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Elite Veteran
Posts: 774
Location: Atlanta GA USA | Picture of GG towards bottom of page? http://www.bigskymopar.freeservers.com/photo_3.html |
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Elite Veteran
Posts: 774
Location: Atlanta GA USA | 1956DeS - 2013-01-26 9:32 PM
I'll send my order out on Monday and see what happens.
Historically, it seems seat covers take a very long time.
I ordered mostly small stuff and some pedal re-vulcanizing.
My order arrived today. It is like Christmas in April
Doesn't look like $100 bux worth of stuff but the pedals were half the
price of nos stuff.
 (GEDC1156-gg.JPG)
Attachments
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 GEDC1156-gg.JPG (115KB - 346 downloads)
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Expert 5K+
Posts: 7206
Location: Victoria, BC, on Vancouver Island, Canada | 1956DeS - 2013-04-06 5:49 PM
1956DeS - 2013-01-26 9:32 PM
I'll send my order out on Monday and see what happens.
Historically, it seems seat covers take a very long time.
I ordered mostly small stuff and some pedal re-vulcanizing.
My order arrived today. It is like Christmas in April
Doesn't look like $100 bux worth of stuff but the pedals were half the
price of nos stuff.
It's always Christmas when an order from Gary arrives!
This is a photo of Gary and Alana
 (gary_alana_goers.jpg)
Attachments
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gary_alana_goers.jpg (57KB - 421 downloads)
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Elite Veteran
Posts: 827
Location: tailFinland | Anyone know about Gary? Is he still alive? I've been trying to get contact to him for about 3 months now by letter and emails - no reply 
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Extreme Veteran
Posts: 440
Location: Vermont | I sent in an order. Check was cashed. Now I'm just waiting for a package to show up. |
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Extreme Veteran
Posts: 480
Location: The Great Northwest | I talked to Charlotte a couple of days ago. Gary is trying to work on parts in the morning hours and then resting his leg in the afternoon. Try to be patient during a time that is challenging for both of them and your items will eventually be addressed. Without the effort being made by these two, our Mopar world would be much more difficult. |
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Elite Veteran
Posts: 827
Location: tailFinland | Arland, Do they answer the phone? If someone do not answer my calls - I do not know could it get any more difficult
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Extreme Veteran
Posts: 480
Location: The Great Northwest | Charlotte did answer the phone but I was returning her call to me. It is a challenging environment right now and answering the phone keeps them away from filling the orders. I do understand how difficult it is not hearing back from someone you have placed an order with but try to hang in there and they will do what they can as soon as they can. |
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Expert
Posts: 4036
Location: Connecticut | Here's an update on Gary's condition, from Rich Barber of the Chrysler 300 club(s): Gary had the "week from hell" last week. On Thursday, he was in surgery
from Noon to 6PM, during which time they ended up doing another bypass in
his left leg using a vein from his arm. This is the third by-pass in the
same area. The wound on his foot was cleaned up and treated once again and
is finally looking a bit better. He may be going home Monday or Tuesday.
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | Good luck, Gary!
As most of us know, the coronary vessels (arteries and veins) are much stronger than are our (donor-) extremities'
vessels, which can and do wear out under the stress of coronary post-transplantation.
In the not-too-far-future, Gary's vesicular transplants will be thought of as being almost dark-ages in protocol, as replacement
arteries and veins will be grown from Gary's own stem cells; we (you-youngins) will be able to grow your own spare organs,
on an as-needed basis.
Edited by d500neil 2013-05-20 3:22 AM
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Location: Parts Unknown | In the meantime, ol' Gary's getting run through the grinder. 
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Location: North Australia | Yeah Gary is having a rough trot alright. Man I hope he pulls through, not only for his own and families benefit, but for all you nutjob FL owners trying to bring their cars back to life.
His blood is worth bottling.
Steve. |
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Expert
Posts: 3155
Location: NY & VT | People - stop pestering them and let Gary get better!! He's made it very clear for years that he likes to be sent an order thru mail and not waste time with phone or email! He's faithfully and honestly served the FL hobby for many decades and they always come through.. so have faith and let them do their job!... Sheesh! |
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Elite Veteran
Posts: 1110
Location: Tulare Ca | Any Update On How Garys Doing? Anyone Know? |
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Expert ,, George Passed away July 28th 2021, He will be Missed
Posts: 1295
Location: Twin Falls, Idaho | I talked to him just before the 4th of July and he is improving very well. He sounded upbeat and says he is now getting out to the shop a little but will still need to take it easy for a while. He has some workers helping him with the rubber parts and the cardboard panels. He thanks everyone for their patience. Keep him in your prayers... we would all be up the creek without him.
George
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Expert
Posts: 2264
Location: McComb, Mississippi | he must be doing well because I ordered a steering shaft insulator last week and I got it today. |
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Extreme Veteran
Posts: 537
Location: Upstate NY | Absolutely great guy. I have been buying from Gary since the early 90's. I have never been disappointed. |
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Expert ,, George Passed away July 28th 2021, He will be Missed
Posts: 1295
Location: Twin Falls, Idaho | I talked to him Wednesday. He is in good spirits and working as much as he can to get every ones orders out. He is going to need another skin graft on his foot but the doctor tells him he can put that off till fall or so and it won't be a problem. He told me recently he is teaching some helpers to cast rubber parts and cut cardboard panels and that is progressing. If you have ever been to his place, you know he has to climb a tall ladder to get into the loft where he does all the sewing on the upholstery, so I imagine that is going to be coming a little slower than other items. Keep him in your prayers and I know he is good for all your orders.
George
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Expert
Posts: 1886
| I need to order some interior stuff from him. Glad he's feeling better |
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Elite Veteran
Posts: 1110
Location: Tulare Ca | Great to Hear That hes Recovering |
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Expert
Posts: 3480
Location: Montreal, Canada | Any recent news on Gary? Is he taking orders these days? |
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Elite Veteran
Posts: 827
Location: tailFinland | Why would he sell his business to someone who could run it better an lift it up to present day and digital world, lets say to those swedes who already run similar reproduction business with fwl-parts
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Expert
Posts: 1730
Location: Michigan | He was doing fine. Ordered some parts and he sent them right away. |
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Expert
Posts: 3480
Location: Montreal, Canada | Beltran - 2013-10-29 8:25 PM
He was doing fine. Ordered some parts and he sent them right away.
Cool, thanks for the info! |
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Walter passed away on Jul 29, 2014. We will miss you, Walt!
Posts: 5358
Location: Heaven Above (Formerly Oklahoma City,OK) | Any recent news on Gary? I've emailed, mailed and faxed but can't get a telephone call through. The only published telephone # I can find is the one on his website.
When I called it today, it rolled over to the fax machine. I have a simple, to me, question that I need to ask before ordering some items from him. How does a person contact him? ? ? ? |
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Extreme Veteran
Posts: 347
Location: Ocean Park, Washington | OK, I plan to order a complete body mount set-up and have my gas and brake pedals done with Gary. Can anyone tell me how to order the body mount set? I have the order form and am not sure how to put that on the form. I figured checking here would be easier than trying to get in touch with Gary. The items I have ordered in the past came to me with no problems, but, after what I am reading here now, I thought this was a better way. |
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Expert
Posts: 2788
Location: USA - KY |
I recently ordered many little rubber bits and pieces for my car's engine compartment, swivel seats, and door frames and such. I didn't use the part numbers to order these items; I just carefully and clearly described what it was that I needed for the year, make and model of my car. Mr. Goers then sent me an estimate with all of the correct part numbers listed, which I could then have used to check with the catalogue to ensure that I was ordering the correct parts. (He got it right the first time.) It worked out well.
There were no unreasonable delays with either the communications, or with the mailing of parts. Mr. Goers is very pleasant and honest to boot, so I think it will all work out for you too.
Good luck with your car's improvements!
Edited by FIN ME 2014-01-20 9:20 AM
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Extreme Veteran
Posts: 347
Location: Ocean Park, Washington | Great info, thanks!! Yea, he has worked fine for me in the past so I believe this will go well. I will put the info on the order form and send it out. |
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Member
Posts: 21
| Is it someone who get the order from george lately? I have send the order weeks ago, but nothing heard from him..
John |
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Member
Posts: 21
| Sorry, I meen gary goers ... |
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Elite Veteran
Posts: 827
Location: tailFinland | I have send several orders with several methods months ago. No answer. |
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Expert 5K+
Posts: 6498
Location: Newark, Texas (Fort Worth) | I Hope he is O.K.. Let us all pray for him this Easter. Here is a link to his catalog.
http://www.chryslerclub.org/PDF%20files/GOERS.pdf |
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Extreme Veteran
Posts: 424
Location: Harrison, NY | Hello everyone,
Gary has had multiple surgeries on his leg from a fall he took a while back. I have talked to him and he only spends a few hours in the shop a day working and sitting. He mentioned that he has multiple orders that are being worked on and will be sent. He no longer has Charlotte therefore the phone rarely gets answered. If you need an order or status send a fax or follow up with a phone call and eventually he will get back to you.
All the best,
Joe C NY |
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Expert
Posts: 2788
Location: USA - KY |
What he said. 
I just received a letter from Mr. Goers yesterday (Apr. 18) regarding a request that I had mailed to him a few weeks back...can't really recall when; maybe three weeks ago?
He's had more than his share of health issues, plus another of his family members has had to have medical attention very recently, so he's needing some time to catch up with business. But I'm sure he's working through his orders as best he can. He also mentioned that he's currently having computer issues.
Super nice man, and can't stress enough how honest and well-meaning Mr. Goers is. A really good egg. Plus...thank goodness he's there for us when we need those difficult-to-find parts for our Mopars.
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Expert 5K+
Posts: 7206
Location: Victoria, BC, on Vancouver Island, Canada | Christine'sRevenge - 2014-04-18 7:57 AM
Hello everyone,
Gary has had multiple surgeries on his leg from a fall he took a while back. I have talked to him and he only spends a few hours in the shop a day working and sitting. He mentioned that he has multiple orders that are being worked on and will be sent. He no longer has Charlotte therefore the phone rarely gets answered. If you need an order or status send a fax or follow up with a phone call and eventually he will get back to you.
All the best,
Joe C NY
Is Charlotte his wife or a paid helper?
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Expert
Posts: 2633
Location: Minor Hill, TN | He has some items I could use for my '61 . The brake pedal that says power brake and the handle for the parking brake. If I need any more items for the car I will holler at this site |
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | Alana is his wife, above.
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Expert
Posts: 2633
Location: Minor Hill, TN | I will be mailing my order for the parking brake release handle for my 1961 fury |
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Expert
Posts: 1906
Location: Ontario, Canada | Some of us have been doing business with Gary since the time he was located in CA. He always does what he says he will do! If it is in stock you will get it. If he has to make it, it will take whatever time it takes.
My best story about Gary was, many years ago, I needed a bunch of rubber parts to fill my own orders. He was too busy to help, told me that I wasn't helpless and to get off my ass and make them myself!! He told me how to make the moulds, where to purchase all the supplies, what to use as a separator and a lot of production tips as well.
While he has a business to run, there is probably nobody else in this hobby who wants to see more and more of these cars properly restored than he does!
When I started restoring these cars it was a very lonely place to be. Most wanted to simply "fix " their cars without regard to original detail. Without demand, markets don't exist. It was people like Gary who beat the bushes and put up personal funds to "create a demand" so OEM suppliers would consent to run some of our special stuff.
My hat is off to Gary and I look forward to the day I can, AGAIN, enjoy a few drinks with him and close the bar!!
GREG
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Expert
Posts: 4036
Location: Connecticut | Nice post, Greg ! Hope you are doing well. Ron |
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Expert
Posts: 1906
Location: Ontario, Canada | Thanks, Ron. Look forward to seeing you in CT in June?
Greg |
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | Yeah, and if my ears start burning around that time.
"And when you speak of me, speak well." [C. Davis; B.Durham]
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Expert
Posts: 1324
Location: Hickory, NC | Still trying to get in touch with Gary for my '60 Fury hardtop seals... Been over a month and still no response to my email. He doesn't list the seals in the catalog so I can't just send an order in...
How the heck does someone get in touch with the guy? There's no number listed... Maybe writing a letter would be a better option? |
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Expert
Posts: 4036
Location: Connecticut | LD3 Greg - 2014-04-21 9:28 AM Thanks, Ron. Look forward to seeing you in CT in June? Greg Yes sir ! If you've never been, Mystic is about as picturesque a town as you'll ever see. Some great locations for car photos. Ron |
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Walter passed away on Jul 29, 2014. We will miss you, Walt!
Posts: 5358
Location: Heaven Above (Formerly Oklahoma City,OK) | Austin, you can fax him or you can mail your request to him. If you will take the time to review the post above yours, you can see that he has other
orders ahead of yours, that if he does not have the item in current inventory, it will wait until he has thee time to crank up and make it.
You'll also note that where warranted, he takes the time to answer questions by mail. a few months back I had ordered some rubber parts that end the door gaskets.
I could not tell from the catalogue exactly which part I needed as there were two for '55 & '56. One for the hardtop and one for sedans. Gary took the time to photo copy some instructions from a manual that I don't have and then penciled a note to clarify what it showed.
So don't get in a flap, just chill, if you request parts and he ain't got 'em, he'll tell you when he gets the time. But a letter will get a reply! |
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Expert
Posts: 1324
Location: Hickory, NC | wbower3 - 2014-04-22 8:29 PM
Austin, you can fax him or you can mail your request to him. If you will take the time to review the post above yours, you can see that he has other
orders ahead of yours, that if he does not have the item in current inventory, it will wait until he has thee time to crank up and make it.
You'll also note that where warranted, he takes the time to answer questions by mail. a few months back I had ordered some rubber parts that end the door gaskets.
I could not tell from the catalogue exactly which part I needed as there were two for '55 & '56. One for the hardtop and one for sedans. Gary took the time to photo copy some instructions from a manual that I don't have and then penciled a note to clarify what it showed.
So don't get in a flap, just chill, if you request parts and he ain't got 'em, he'll tell you when he gets the time. But a letter will get a reply!
I am fully aware that he has plenty of orders...but I don't have an order. Just some questions I need answered...then I can maybe place an order!
Just don't see the point of having an email if its useless. Might as well remove that contact info...
I can't order parts that I don't know exist or know the price of. Hence the long email I sent. Anyways...I'm not just out here complaining. Just trying to find the best way to contact him.
I will try writing a letter. |
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Expert
Posts: 3480
Location: Montreal, Canada | I have been contacting Gary and doing all my orders by email only for years now, without a problem.
This year though, for all the reasons already mentionned, it's been taking a longer time than usual for Gary to answer, but after I wrote another email, he got in touch with me to keep me informed of the status of my order and I'm still very happy to do business with him.
You have to be patient, but he will deliver and emails do work. |
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Expert
Posts: 2788
Location: USA - KY |
Judging by my experiences with Gary Goers, I would say that his preferred method of communication is by post, then by fax, then by e-mail, and lastly, by telephone (if you can even reach him by phone).
He will get back to folks when he is able. I have never had him make promises that he could not keep.
Hang in there!
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Expert
Posts: 2788
Location: USA - KY |
I should clarify that when I wrote that Gary Goers preferred method of communications seems to be "post", that I did mean by mail (snail mail postal service).
Edited by FIN ME 2014-04-25 10:12 AM
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Member
Posts: 8
| I would like to share your entusiasm, but unfortunatly I do not share your opinion on Gary Goers, Mr Goers is doing business with poeples all around North America and is making nice reproduction parts. Owever it is not an excuse to not respond to questions about an order made 2 years ago, specilly if a deposit of $1000.00 was made with that order. I have tried everything to get in touch with him but at this time I was unable. I sended him emails, I tried to phone him only to ear his fax machine, I sended him letters no answers, I sended him twice letters with return enveloppe allready stamped no answer, I recently sended him a certified mail letter with that simple question, Will I receive my order? If yes when do you expect to be able to complete it? If no please refund me my deposit of $1000.00 I am still waiting .I cannot go to Mr Goers and knock at his door he is almost 3000 miles from home. Just try to imagine how I feel in front of my customer who is waiting for his car for the last two years and you will undestand my frustation. I just dont know what to tell him. Jean-Louis Napert |
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Posts: 3155
Location: NY & VT | Most unfortunate. From all I've heard that is not at all typical however. |
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Posts: 2633
Location: Minor Hill, TN | The only thing I ordered is the Parking brake release handle for my '61 fury I sent that out on the 21st of this month. I wrote him a check for it. I also asked him if he had the following items for my car on the back of the form
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Elite Veteran
Posts: 827
Location: tailFinland | moissons - 2014-04-26 12:58 PM
I would like to share your entusiasm, but unfortunatly I do not share your opinion on Gary Goers, Mr Goers is doing business with poeples all around North America and is making nice reproduction parts. Owever it is not an excuse to not respond to questions about an order made 2 years ago, specilly if a deposit of $1000.00 was made with that order. I have tried everything to get in touch with him but at this time I was unable. I sended him emails, I tried to phone him only to ear his fax machine, I sended him letters no answers, I sended him twice letters with return enveloppe allready stamped no answer, I recently sended him a certified mail letter with that simple question, Will I receive my order? If yes when do you expect to be able to complete it? If no please refund me my deposit of $1000.00 I am still waiting .I cannot go to Mr Goers and knock at his door he is almost 3000 miles from home. Just try to imagine how I feel in front of my customer who is waiting for his car for the last two years and you will undestand my frustation. I just dont know what to tell him. Jean-Louis Napert
I have exactly same experience of mr. Goers. I did not send any money or cheques thou. I thouht that it was the reason of not replying. Apparently it is not. I wonder how he picks up the people he do or dont do business.
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Extreme Veteran
Posts: 524
Location: West Jordan | It is very interesting to me, I have worked on just about every make ever built, from Italian supercars to disposable cars. Of all the brands classic Mopar is about the easiest to find part numbers and tech info, but it is dead last in customer service. As of yet I have not needed anything from Mr. Goers, however I have personally emailed a few vendors that frequent this board, not a single replay, not naming names but you people really suck at business or you are too successful and don’t need my $1K to $5K or more, either way I don’t care, other sources out there.
As it see this Mr. Goers got into a hobby, made quality products, offered them and got overwhelmed by the requests. He is not using technology to help him, and he is understaffed, that keeps the price down but also results in poor customer service. From my research it seems he is the only source for some of the products. The grief you go through now in placing an order the part is bad, what is it going to be like when he decides he does not want to do it anymore?
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Expert
Posts: 1352
Location: Springville, CA | My thoughts EXACTLY ! ! |
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Expert 5K+
Posts: 6498
Location: Newark, Texas (Fort Worth) | Part one of catalog
http://www.garygoers.com/cat10A.pdf
Part two from catalog:
http://www.garygoers.com/cat10B.pdf
Pricing
http://www.garygoers.com/pricelist.pdf
http://www.garygoers.com/products.html
Edited by mstrug 2014-04-27 3:02 PM
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Posts: 3480
Location: Montreal, Canada | moissons - 2014-04-26 12:58 PM
I would like to share your entusiasm, but unfortunatly I do not share your opinion on Gary Goers, Mr Goers is doing business with poeples all around North America and is making nice reproduction parts. Owever it is not an excuse to not respond to questions about an order made 2 years ago, specilly if a deposit of $1000.00 was made with that order. I have tried everything to get in touch with him but at this time I was unable. I sended him emails, I tried to phone him only to ear his fax machine, I sended him letters no answers, I sended him twice letters with return enveloppe allready stamped no answer, I recently sended him a certified mail letter with that simple question, Will I receive my order? If yes when do you expect to be able to complete it? If no please refund me my deposit of $1000.00 I am still waiting .I cannot go to Mr Goers and knock at his door he is almost 3000 miles from home. Just try to imagine how I feel in front of my customer who is waiting for his car for the last two years and you will undestand my frustation. I just dont know what to tell him. Jean-Louis Napert
I just responded to your message, Jean-Louis. Look in your inbox.
-David (not Réal!!) |
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Extreme Veteran
Posts: 427
Location: McCleary WA | Just thought I would add that I sent a large first-time order to Gary on 3/11, some 52 different pieces, and got it today 5/3. For a one-man shop that makes stuff no one else has, I don't think that's bad. The order was complete, well packed, and included a substantial refund of over-paid shipping charges. I feel very fortunate to have this source available, and will be sending him a second smaller order very soon. Just be patient and order well in advance of actual need if possible. |
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Walter passed away on Jul 29, 2014. We will miss you, Walt!
Posts: 5358
Location: Heaven Above (Formerly Oklahoma City,OK) | Mind you that it's only my humble opinion, but I would think that putting the "bad Mouth" on Gary Goers here in the Forwardlook website is definitely NOT going to be conducive to getting his immediate attention to your order or request for information.
In fact, were I in his shoes and saw what individuals are posting, and I would think that he is not so stupid that he does not occasionally look to see what people are saying, I would tend to place the complainers further toward the rear of the line of orders. If people take the time to read what is stated in his catalogue's overview and on the Order form, your orders might be better served.
Keep in mind also, children, instant gratification is not a privilege today. Sometimes, we have to wait for it! |
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Extreme Veteran
Posts: 537
Location: Upstate NY | The Gary Goers I have dealt with over the years is an old school honest guy. I don't think you change that because of a health situation. I agree patience is the key word. |
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Extreme Veteran
Posts: 340
Location: Tacoma, WA | If anyone hasn't received their order for a great amount of time, I understand it must be frustrating and must lead to a feeling of helplessness. So I hate add to the "I just got my parts" list or happy customers, but I ordered and received a nice box of parts last year, then yesterday I received a follow-up order I had placed many weeks ago, which made my day. It even had a hand-written note explaining that the dome-light lenses I ordered won't be in-stock from the supplier for a while if ever, so he included a more-than-fair refund check for the parts and my overpayment of postage. I knew Gary had the injury, and setbacks with suppliers and help, and one piece I ordered was the rather detailed new rubber for the A/C door, so I figured it might take a while. In fact, since I was in absolutely no hurry for my parts, with show season approaching, I asked that my order be placed at the bottom of the list. I did have a terrible experience with the US Postal Service about that time with a totally unrelated business, and since I didn't send my package and money with delivery confirmation, I got concerned that Gary may not have received my order. So I sent him a fax just to make sure I was in the queue, and not to bother contacting me back unless he didn't get my order. I was happy not to hear back, then I received my order not much longer afterwards, full of more great hardware, rubber, and emblems, and a note and refund check. I almost want to drive over to Kalispell to say thank you and to give him a hand.
Edited by Dave L. 2014-05-04 1:49 AM
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Expert
Posts: 2633
Location: Minor Hill, TN | I got my parking brake handle a couple of days ago its in the trunk of my'61 fury along side the correct parking brake handle. |
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Expert
Posts: 2788
Location: USA - KY |
I remain convinced that Mr. Goers is an honest, hard-working fellow, who enjoys knowing that he is helping to restore vintage automobiles.
I have been told by more that one person that they usually just send blank checks to Mr. Goers, knowing that he will just take what was due to him.
I hope that his health, and his family member's health both continue to improve, and that he never becomes discouraged, because I know that the majority of people out there think a lot of him. His name often comes up at any meeting of vintage Mopar folks as being a fellow who is one good egg indeed.
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Expert
Posts: 2633
Location: Minor Hill, TN | Yes he is and I will continue to do business with him. |
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Member
Posts: 8
| I just want to clarify someting here. I am from outside USA and this is the only place that I found to express my frustation. When I posted my experience with Mr Goers, it was only trying to know if someone else had problems with him I hope that you will never have to wait for 2 years for an answer who never come . If you have a deposit of $1000.00 on an order, the less that Mr Goers should do is answer at leat once to tell me what is going on with my order . On my multiple try to get an answer it was all the time to know ''when to yon expect to complete my order''. Please excuse me for the faults in the text, I am not to familar with English |
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Veteran
Posts: 118
Location: Nawth Kerolinuh | I hear stories about people having problems with Gary - and I find it hard to believe. He's always been more than upfront about getting orders out as quickly as he can based on his turnaround time. I'm certain my car would not be what it is without his parts and his knowledge and I would say that's the case for a lot more Forward Look vehicles. I'm glad we have a guy as dedicated as he is to making the obscure items we all need to keep these cars on the road. Who else gives a refund on shipping? I don't know of anyone. Gary is a class act! |
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Elite Veteran
Posts: 1102
Location: Hayward, Calif | Hey Guys, has anyone tried his front windshield and rear window seals ?? Thanks, Jerry |
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Expert
Posts: 3887
Location: Northen Virginia | 2 years seems unreasonable in any way, no matter is it is Gary or SMS, something happened with Jean-Louis order, and none on this forum (US resident ) can make ANY negative comments in reply of MR Jean-Louis misfortune, or saying that Gary is a good guy or whatever.
Something went terrible bad, and $1000 when you are in another part of the world could be a bit more that frustrating, the obviously reply to any all you guys to this fellow, in the other part of the world, should be: How can I help you?
Gary is a good guy, his past injury screws it all, I waited 2 months for a small order and it was very frustrating. Jean-Louis I just PM you, send me the info and see how can I help you.
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Expert
Posts: 2788
Location: USA - KY |
I could be mistaken, but it seems that soiouz might be offering some aid to moissons. Soiouz also speaks French, and could likely be of most help to moissons (assuming that French is moisson's first language).
I have helped a few international FL members before and will happily continue to do so. Many of us here a this site have done the same. Two-thousand miles between Gary Goers and myself is a bit too far for me to be of any real assistance. I could offer to write/fax Gary Goers regarding the matter, but I would need to know much more about the transaction before I would. Nothing against moissons at all, but he has made two posts on this site since he joined in 2010, and both were regarding his untoward dealings with Gary Goers. I just feel that I "know" Gary Goers better than moissons. Moissons seems a bit shy regarding his use of proper English, and perhaps that is the reason he has not posted much. BTW - he should not worry, his English is fine! My French is awful!
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Member
Posts: 8
| Tank you very much, Mr Tin Fin for your offer. This is exactly what I was looking for when I posted on the site If you want to conctact me, I will transfer you all the emails that I have send to Mr Goers. You then will know the complete story and take your decision if you still want to help me. let me know Tank you Jean-Louis |
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Expert
Posts: 2788
Location: USA - KY |
You can always send a private message to any of us site members, along with any info that you have, and there might be something that we can do to help. If you click on any user's name (the name on the left in red), a profile box will come onto your screen. Then just click on the "send this user a private message" in the lower, right hand corner of the profile. Then type your message, and send.
Edited by FIN ME 2014-05-07 4:51 PM
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Extreme Veteran
Posts: 480
Location: The Great Northwest | Gary must be getting orders out the door because UPS delivered a large box yesterday. It has taken a while but with all that Gary has been through, it is understandable. It would appear that a two year time frame indicates something has gone wrong somewhere. |
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Expert
Posts: 2788
Location: USA - KY | 56300B - 2014-05-08 3:21 PM
...It would appear that a two year time frame indicates something has gone wrong somewhere.
I am of the same opinion, 56300B - I also just received another delivery from Mr. Goers within the time-frame that he had quoted.
The check that I had sent to him with my order was made out for more money than the items/shipping cost. Mr. Goers was honest, and gave me a credit (all of which I am sure to eventually use ), unlike some other business owners out there who might have pocketed the difference.
I really am not trying to rub salt into the wounds of the folks who say they have had problems with their orders, but this forum is the place where we discuss vendors, and all I can report during my discussions regarding Mr. Goers as a vendor, is positive in nature.
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Expert
Posts: 3887
Location: Northen Virginia | I went to all the email exchange between with Jean-Louis Napert and Goers, and Gary know exactly what is going on, he just decided not to answer anymore or he is having a big memory loss and complete forgot about this fellow $1000. I sent a fax today requesting Jean-Louis money back, let's see how it work. |
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Expert
Posts: 3887
Location: Northen Virginia | Who ever want to send a FAX to Goers expressing his/her concern to this guy $1000 step up now. |
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Expert
Posts: 2788
Location: USA - KY |
PM was sent to moissons.
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Member
Posts: 8
| Tank you hemidenis for your help, but as I told you in the emails we exchange, I still want the interior, It is only in the case that Mr Goers cannot complete the order that I want my money back Jean-Louis |
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Elite Veteran
Posts: 1102
Location: Hayward, Calif | Has ANYONE , anywhere recieved and installed a front windshield or rear window seal from Gary ??? Your opinion would be greatly appreciated. Thanks Jerry |
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Expert
Posts: 3887
Location: Northen Virginia | Jerry he told me that unfortunately the gasket came out bigger than originals and some extra luck-work is required to install them. |
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Elite Veteran
Posts: 1102
Location: Hayward, Calif | Denis, does that mean possibly cutting it in the middle and taking out a short piece to custom fit it ? On the rear window (59 Dodge) the stainless trim clamps to the grooves in the seal. So if the seal doesn't lay flat all the way around, might be a problem getting the trim to stay there. Especially running down the freeway at 60 - 70 MPH. Thanks, Jerry |
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Posts: 3887
Location: Northen Virginia | Jerry, I only asked about the 61 Chrysler windshield gasket, not sure about others. Seems like you can install this particular one in a few tries.
Denis |
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Expert
Posts: 1906
Location: Ontario, Canada | The on-going saga!!!
Please re-read my post: 2014-04-21 on this thread. And, yes, I too waited for close to 2 years for a large order that had been promised in about 6 wks. VERY FRUSTRATING, especially when my friends and even myself was/were receiving goods ordered much later!! When that order came it was perfect. It turned out that he was waiting for HIS suppliers!
At about the same time, he sent me a complete interior for another car and I screwed up the door panel material. You know, I cut it twice and it was still too short!! Desperate to re-order to get the same die-lot of replacement material, I contacted Gary and got the replacements almost by return mail. Guess What Guys! He sent it N/C and even paid the shipping. When I tried to compensate him he simply said; " everyone is allowed a mistake" !
Let's just him the benefit of this doubt!!
Greg
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Member
Posts: 8
| Hi Greg,
While you was waiting for your order, did you tried to get in touch with Mr Goers ? If yes did he answer one of your email. That is the point here he do not answer my emails or letters May be you was more lucky than me
I am an old custumer of Mr Goers, since 2003 and this is the 4th car that I order parts from him I know that we have to be patient, but there is a moment where it's enough I am not asking for the moon, I just want to know when I should have that order completed
Jean-louis |
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Posts: 1906
Location: Ontario, Canada | Hi Jean-Louis,
I think it was fax/telephone only at that time. I got his assistant a couple times but got very little info from him!
I wrote Gary a letter and he replied. Still took time to get that order. I agree, it is frustrating to hear nothing at all!
I hope it comes together for you soon.
Greg |
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Elite Veteran,, James Passed away March 2021, He will be Missed
Posts: 1028
Location: Melbourne, Australia | I now Gary is honest as I have bought from him before . But after printing out his catalogue so I could read it at my leisure away from the computer , it is just the most painful mess ever .
I need everything I can get for a 58 Desoto but the whole process of finding what I need and writing it all down like the days took me about 4 h-5 hours .
Surely between us all we could donate a $20 each or so to have someone on here build him a proper shopping cart website with photos ? There must be a webguy on here .
He has great stuff you cant get elsewhere , and has devoted a great deal of his life to this . Any ideas from people ?
James |
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Expert
Posts: 3887
Location: Northen Virginia | Seems like is a problem with people order upholstery from him, pretty much the same waiting time than SMS, I asked about the upholstery of my 57 Imperial, he didn't bother to answer me.... I didn't try again.
3Th FAX i sent him about Jean-louis stuff = zero reply.
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Extreme Veteran
Posts: 524
Location: West Jordan | Will not make a difference, I own a few companies, one is a web design and hosing company. We have helped several small businesses into a cheap and effective web site and cart, even simple PayPal carts. The bottom line, unless the owner is willing to embrace technology and learn the basics or hire a company to handle that for them, it will never work. You can lead a horse to water…………………… |
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Elite Veteran,, James Passed away March 2021, He will be Missed
Posts: 1028
Location: Melbourne, Australia | Yeah I suppose , but even to categorize items so they are in single line format . He has things all over the place . |
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Extreme Veteran
Posts: 524
Location: West Jordan | yup, its a mess. it would take a lot of work to fix it. |
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Walter passed away on Jul 29, 2014. We will miss you, Walt!
Posts: 5358
Location: Heaven Above (Formerly Oklahoma City,OK) | Grow up guys. Remember, this is a "HOBBY"! Hobbies are not meant to be based on INSTANT GRATIFICATION. Keep in mind that the guy is HONEST to fault, he is one of a very few people who fulfill the needs that you are whining about! He is currently running his show by himself with a little help from his wife. The volumn of business may not support payroll for a whole flock of even minimum wage help. He had a helper that was with him for several years, but he lost her, and has not apparently filled the spot. Also, he still works under difficulty due to the health issues that kept him from doing any sort of work for several months.
I am of the opinion that the F/L should just be glad that Gary is still in business and trying to comply with your demands as he is able. And, I understand that he tries to fill orders in the order received, but may have to wait on a supplier. Also $20.00 donations from members of the F/L ain't gonna raise enough money to pay some computer nerd the several thousands of dollars it would take to organize and create a logically laid out catalogue with line item basis and photos of items, again, in my humble opinion.
Edited by wbower3 2014-05-14 3:14 PM
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Elite Veteran
Posts: 792
Location: Buena Park, CA | Well said wbower3! |
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Elite Veteran,, James Passed away March 2021, He will be Missed
Posts: 1028
Location: Melbourne, Australia | Wbower3. You have totally missed my point . I am not knocking gary , I have dealt with him in the past and have said he is great and honest .
The restoration business is not just a hobby anymore , it may be for you but its a world wide business that has got to the point where people don't want to write letter for things in hemmings magazines like the old days and wait years for products . Come to Sweden or Australia and you will blown away at whats happening out there .
I am offering to help . If I was a web designer I would do it myself for him but I am not .
I run the exact same business as Gary does for the Australian Holden cars and on my own , so I know better than anybody what it takes to run such a business . What I mean is , he and everyone are behind the eight ball with such a bad method of ordering . I don't care how old someone is , his catalogue has no order whatsoever , even for when he may have been smaller .
If you spend a few weeks tidying up and maintaining things you can run efficiently for good then and not have so many excuses . Its a hard business to be in and I understand all his health issues and the rest . But if he was more efficient to start with it would benefit him and everyone , and relieve some stress on him . If I lived in America I would happily go and help him out to benefit us all , but I cant do that .
And if there is so much demand , then I am sure there is room for even a diligent semi retired employee to help him out who has some car knowledge .
There are over 6000 members on here I believe , so that's $12,000 towards a web designer by the way .
I am not demanding he become classic industries , but it sounds like he has buried himself in so many things that it hard for him to make headway .
Edited by The Adventurer 2014-05-14 10:05 PM
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Expert
Posts: 3155
Location: NY & VT | Agree with Walt, the guy has had a lot of issues, and we should be glad he's still there...bottom line: he's going to do it on his terms, or not at all, and why not at his age. So people, get a life, and if you don't like how fast he is, or how he does business, don't order from him, do it yourself, or STFU!
Edited by firedome 2014-05-15 8:14 PM
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Posts: 3480
Location: Montreal, Canada | Just got my complete order from Gary today. Everything was perfect! |
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Elite Veteran,, James Passed away March 2021, He will be Missed
Posts: 1028
Location: Melbourne, Australia | No wonder the swedes make their own parts !
Edited by The Adventurer 2014-05-16 4:15 AM
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Posts: 1886
| I put an order in around 6 months ago, nothing so far. |
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Posts: 3887
Location: Northen Virginia | even that a lot of guys are defending Gary here, and I do too, because he was always great with me but.............. you just DONT COLLECT PEOPLE CHECKS UNTIL YOU SEND THE MECHANDISE PERIOD!!! or we are getting on Laurie/ SMS territory here. Gary has a bad reputation between Imperial owners too and is going to be impossible to get it back.
what I'm saying if you got sick and can't delivery orders, just refund customers money and everybody will be happy, that's not to much to ask I just don't understand why some of you guys cant get it and keep defending this way of do business.
Edited by hemidenis 2014-05-31 11:53 PM
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Walter passed away on Jul 29, 2014. We will miss you, Walt!
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Location: Heaven Above (Formerly Oklahoma City,OK) | If Gary has been great for you, why are you dissing him? |
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Location: West Jordan | hemidenis - 2014-05-31 9:07 PM even that a lot of guys are defending Gary here, and I do too, because he was always great with me but.............. you just DONT COLLECT PEOPLE CHECKS UNTIL YOU SEND THE MECHANDISE PERIOD!!! or we are getting on Laurie/ SMS territory here. Gary has a bad reputation between Imperial owners too and is going to be impossible to get it back. what I'm saying if you got sick and can't delivery orders, just refund customers money and everybody will be happy, that's not to much to ask I just don't understand why some of you guys cant get it and keep defending this way of do business. As a business owner I completely disagree with that statement. No one today stops to think what it takes to run a business, Just watch one episode of Pawn Stars, expert says it is worth $100, owner of the item says I want $120. At Rush Power Systems we rebuild wiring harnesses and build custom alternators and other electrical products, we don't jobs without at least ½ down and the majority of the time it is paid up front. The reason for this is because in the early days of the company we got burned by a customer, we spent a lot of time and time is money, only to have the customer say “I just decided to get a new car, I don’t need it now” not a though in the world as to what that would do to our company and sadly there are a lot of people out there like that. It sounds like Mr. Goers is producing the products as there is an order, that keeps costs down but increases the lag time and it is rather clear he is passing the savings on. There is no way I will try to defend the lack of communication, that is just poor business, and /or a case of not letting technology help you. But I have not seen one person complain about his product quality or his honesty, try to get that from your cell company, cable / sat, or just about any other place today. |
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| wbower3 - 2014-06-01 11:07 AM
If Gary has been great for you, why are you dissing him?
I haven't dissed him but it would have been nice to finish my car this year (300D). Had to set the car to the side and work on other stuff till I get something. It's a big order as it's almost every interior item. Not cheap |
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Location: New Castle PA | What I usually do when I correspond with Gary, asking about an item availability, price, or details, is enclose a self-addressed, stamped envelope, and keep everything as brief and to the point as possible. I expect Gary to scribble his answer down on the same paper I sent him, stick it back in the SASE envelope, and get it in the mail. All I'm saying is that we need to help ourselves by making things as easy as possible on those with which we do business, especially someone who is in demand and doesn't have a lot of time to deal with "stuff". |
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Extreme Veteran
Posts: 537
Location: Upstate NY | I just received part of an order that was large and sent with a check on May 10. He also called me to inform me that the glove box was behind because he had to make them for several orders. The glove box came yesterday and it was perfect! I understand he is having problems and will wait for him because what he sends is exactly what I need. there is no one else. To try to apply current urban business practices to this business will not fly. If you are not willing to wait for parts that are virtually impossible to acquire form anyone else then don't. Go somewhere else if there is someone. I understand the type of business he runs. It is what it is. Itemizing, categorizing and computerizing won't help. This is a small honest guy making good stuff. Unless you are terminal and want to see it before you die then I would suggest mentioning that and he may put you ahead of the pile but otherwise we wait patiently for Gary to send the quality items he hand makes in many cases. I'm waiting for the rest of my order. It may come tomorrow or in the fall. THAT is the type of business he runs. |
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Location: Northen Virginia | I’m going to answer this one at the time, but first of all it is never personal, since I don’t know any of you guys. First of all the only persons that can defend Gary on this matter are person who contacted Jean-Louis Napert and read the e-mail exchange between him and Gary, and is incomprehensible how Gary just decided to ignore this particular order. As a Jean-Louis request I’m not saying nothing else regarding this matter, but Gary answer to my request to this particular problem after just my second Fax.
That a side, first of all Darren if you are one of those Mopar store guys who take $1000 in advance for a job without having a delivery time, not knowing how you are going to do it, or material at hand and even maybe not the tooling, and when your customer got tired of your excuses for more than 2 YEARS and you simple stop to answer his emails “Rush Power Systems “ better be called “Never done power systems” an rest assure that I will never even look at your website, because that is basically what are you defending.
SMS, Brad’s parts, Kanter Speed Unlimited and others tried that stunt with me and they got a f**king surprise. But unfortunately they can easily do it when the customer is overseas.
Now to Gary products:
Rubber parts: if possible get them form somewhere else, his parts are made from, if I’m remember correctly, cold urethane, far to be a quality product, miles away from NOS but only good to cover a hole, and priced accordingly, you get what you pay for. Same goes with the accelerator pedal boot…only better than have the hole and see the road asphalt. Trunk weather strip (1961 Chrysler) useless and hard as a rock, they are others providers for this particular item, I remember Gary every time that I can’t close my trunk also the tie rod end boot is a trully joke p>
Gaskets: if it is not die cutted, forget it, better get the material from him and do it yourself, my 5 years old nephew can do a better job on the heater housing gasket he sold me or the and 61 light gaskets..
Linkage bushings: they went from his box straight to the trash, unusable same with the accelerator-trans linkage grommet.
Decals: some are really nice, others so Pixelated that seems out of a 1980 video game and printed with the same technology.
Those are the worst I saw, but he has great products too, I’m still wonder how his chrome look like.
Mike: yes, no cheap when you add a dozen of items you are above $500. 57Desoto: I do the same, I even print the label for the box for him to attach it. bbrasse1: show me one paragraph on his catalog when he can predict 2 years delay in a order and I will agree with you 100%. An for all who had a problem with Gary or dislike a product this is the moment to tell the story.
Edited by hemidenis 2014-06-02 6:51 PM
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Member
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| I did not look at the forum since +- one month. I am grateful to all of you who try their best to help me specialy you Denis .I am still hoping to have my order completed, that is why since then, I have sent 5 yes 5 emails with the same question to Mr Goers, When do you expect to have my interior completed ? At this moment I am still waiting without knowing what is going on. He did not answer any of my email. My $1,000.00 deposit was made more than 2 1/2 years ago
Tanks Jean-Louis Napert. |
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Extreme Veteran
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Location: West Jordan | hemidenis - 2014-06-02 4:44 PM First of all the only persons that can defend Gary on this matter are person who contacted Jean-Louis Napert and read the e-mail exchange between him and Gary, and is incomprehensible how Gary just decided to ignore this particular order. As a Jean-Louis request I’m not saying nothing else regarding this matter, but Gary answer to my request to this particular problem after just my second Fax.
That a side, first of all Darren if you are one of those Mopar store guys who take $1000 in advance for a job without having a delivery time, not knowing how you are going to do it, or material at hand and even maybe not the tooling, and when your customer got tired of your excuses for more than 2 YEARS and you simple stop to answer his emails “Rush Power Systems “ better be called “Never done power systems” an rest assure that I will never even look at your website, because that is basically what are you defending.
Wow you are an angry little man with an inability to read. I think it is great that you are trying to help the guy but you are doing it because you have a personal problem with Mr. Goers and you want to make him look bad. I don’t have a dog in the fight so I don’t care. I was pointing out that it stupid and foolish to think someone should expect custom work to be completed prior to payment. It is clear that you know a better way, so tool up and open your business, and if you have some lame excuse for why you can then keep your mouth shut on other people’s business. I clearly stated there is no excuse for lack of communication, and it does not happen in my company. We are not a “Mopar” shop, we build and rebuild electrical products for cars, trucks, motorcycles, and boats from around the world, everything form supercars, vintage, to custom one of prototypes. But the cool thing about owning a company is I can jack the price up on people I don’t like, in other words, you are not welcome at my site so don’t go there. As for you, hemoroidenis, bas***dizing my company name, F-you.
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Location: Northen Virginia | Darren I told you it is nothing personal, I don't know you and don't worry I don't need nothing from you either, and if you read my post before I DONT HAVE ANY PROBLEMS WITH GARY, IN FACT HE WAS ALWAYS DID GOOD TO ME.
And if you want to help Jean-Louis just send a fax to Gary asking why is 2 1/2 years since his deposit was made, instead to waste you energy criticizing me. |
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| To everyboby who might be interested ,here is the latest update to my order. I have not received any messages, news, letters of any kind from Mr Goers. I do not care if he decide he do not want to fill my order anymore, but I do not give him my deposit of $1,000.00 . After 2 1/2 years I have lost all my confidance with that man. He is now on my black list . I have kept all the emails and letters that I have sent to him . The only thing I want now, is to recover my deposit. As I am not a US resident I dont know if I will be able to get it back. If any of you know how, please let me know . |
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| Has been 8 months since I sent my order, which was around 4k I think. Anyone else do 300D interior components? |
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Location: Montreal, Canada | Anybody been successful at contacting Gary the last few weeks??
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Location: McCleary WA | soiouz - 2014-08-11 8:32 AM
Anybody been successful at contacting Gary the last few weeks??
I have sent 3 orders to Gary since February and all 3 have been filled, the last a couple weeks ago. But emails have gone unanswered. I will be sending another order soon. |
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Location: Montreal, Canada | Darryl T - 2014-08-11 1:08 PM
soiouz - 2014-08-11 8:32 AM
Anybody been successful at contacting Gary the last few weeks??
I have sent 3 orders to Gary since February and all 3 have been filled, the last a couple weeks ago. But emails have gone unanswered. I will be sending another order soon.
Ok thanks, that's reassuring! |
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Extreme Veteran
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Location: the Great Northeast | I sent Gary a couple of emails because I need some info on how to order the whiskers for my car. I have not heard back. I thought I would get the answer and then send my complete order. You all gave me a different idea.
I am going to mail in an order of what I have #s and prices for with the money for that and enclose a request for him to explain what I need for whiskers. Hopefully he will send me the parts along with how I need to order the whiskers.
Yeah. Fingers crossed. |
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Expert 5K+
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Location: Victoria, BC, on Vancouver Island, Canada | Yeah, the best way is just to send in the order with the money and he'll fill it. He will always refund you on mistakes or stuff he doesn't have in stock as well. He's not especially good at keeping up with Email. I normally fax my orders in to him and then pay via Paypal and also include the extra % amount that Paypal charges him. He has never failed me on an order in the 30 years I've been buying from him. |
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Extreme Veteran
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Location: The Great Northwest | I talked to Gary a couple of days ago and here's the bottom line - don't expect a response to emails you send. You may not think it is a modern way of doing business or communicating but the best approach is to fax or mail an order form with payment. Gary said he hasn't checked his emails since the 300 Club national meet this past summer. As mentioned, he will fill your hardcopy order that he has received when he can and refund any overpayment if there is one. He has recovered enough to put in a full day so the ordering process should be getting better for those things he has in stock. For the items he has to make, you will have to wait until he makes them. This is one of those one man Mopar operations that has been assisting our hobby for decades and will be greatly missed when it ends so try to make the best of it while it is available. I have always gotten my orders filled over the years and sometimes it takes longer than I would like but that's what I choose to do and I don't bother to call, email, or fax him to get an update on the order status knowing he does what he can when he can. |
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| I think everyboudy have to give gary a break hi is doing his best but his body will slow things down but if everybody that complains ower him starts to think what can i reproduse to help up this hobby and step outh of the computer for some time there want be any parts made in here so guys keep up some good work now JAN |
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| Update to my order. I am back to my Florida home for the winter, yes I am a snowbird from Canada. A big surprise was waiting for me downhere. When I openned the mail box, there was two letters who I dont know why was in my mail box .All the others letters was rerouted to my canadian address execpt these two, one was my city taxes bill and the other was from Gary Goers both mailed in may . Mr Goers had used the pre addressed and stamped envelope that I allready include in a long time previous message sent to him to inquire about my order. Anyway Inside the envelope was a check of $1000.00 for the deposit of my interior. Here I just want to let you know that Mr Goers as returned me my deposit. But I still dont know why he never ever answer any of the multiple letters or messages that I have sent him. for now 3 years There was not even a word to tell me why he was unable to complete my order. only the check Inside the envelope. I am in the grain market and if I had work with my clients the way he acted with me , I can tell you that I had ran out of business since long. I am too a small family owned company and I keep in mind that it is my clients who make my living so I take the time to answer them . Anyway good luck to all of you, for me that experience is comming to an end and I am ready to turn the page . Once again I did not lost money with Mr Goers, only 3 years to complete a car . Jean-Louis |
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Location: Northen Virginia | Great Jean-Louis,
I hope my inquires to Gary and some others helpful members on this forum help you a bit on this matter.
Edited by hemidenis 2014-11-14 10:56 PM
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Location: Minor Hill, TN | I got my parking brake handle for my '61 from Gary Goers, I filled out an order form and sent a personal check. I got the handle and now its installed on were it goes
Edited by 1961plymouthfury 2014-11-21 9:33 PM
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Location: Hay Lakes, Alberta, Canada | I finally received most of my order from Gary...a few things are back ordered... |
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Location: tailFinland | d500dodge59 - 2014-11-12 2:58 PM
I think everyboudy have to give gary a break hi is doing his best but his body will slow things down but if everybody that complains ower him starts to think what can i reproduse to help up this hobby and step outh of the computer for some time there want be any parts made in here so guys keep up some good work now JAN
Jan, why would'nt you (meaning you swedish fwlk-enthusiasts) get together and buy mr. Goerses business, connections etc. + your own things you got now and get it real business.
You already reproduce some very hi quality parts, You know everything of these cars, You got most of these cars in your garages and you buy most of the projects that are for sale in US I've seen you all selling parts at Power Meet so you gotta like it. It is your concern now. World is small and if you think about shipping costs, it is not so much that it would harm world wide business. You could produce parts in bigger scale. For example tie rod ends cost about 180 dollars per pair if you are lucky to find one. Making them in China it cost 4000 dollars/1000 items. 8 dollars per pair, there gotta be business opportunity.
You can also sew interiors and cast plastic even labor is more expensive, or there are low labor cost countries in Europe too. |
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Extreme Veteran
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Location: the Great Northeast | Good news and bad news with Gary. I sent him an order for $250 in parts along with a request for help on whiskers. Two weeks later I got all the parts but no help with the whiskers. |
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Location: Connecticut | I send Gary an order on Nov. 10. It arrived today. Everything was there and in good shape. Thanks Gary ! Ron |
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Location: Germany | Me also got a reply on a 15 weeks old order. He was on a long "time out", but back on business again. He is sorting hundreds of orders and apologizes that he is not able to care individually for each customer. All the emails and requests have become a time consuming burden for him. Please be patient, he´s the last of his kind. Try your best finding the correct parts you need from his catalogue for yourself.
Edited by Andy1974 2014-12-01 9:58 AM
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Location: ZH, Switzerland | I ordered a set of front suspension cushions for the upper and lower wishbones and a set of fender (inner to outer) weatherstrip on December 5th. I sent a fax (I got a confirmatioin that the fax was sent successfully) and within few minutes I sent the amount including surcharges (paypal) and shipping costs to Gary. Until now I didn't get a parcel nor anything else. I'm hoping. Happy Motoring Dieter BTW: Yeah, I know, it's only one week now after I put my order to Gary. So I'll wait for at least one more week according the latest messages of this thread. I wish Gary all the best for him, fast recovery, no more pain in his leg, ankle or foot and superb health.
Edited by di_ch_NY56 2014-12-14 5:52 AM
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Location: Upstate NY | I waited about 3 weeks after I sent my order with payment. The parts he has in stock go right out but the ones he has to make take longer. |
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Expert 5K+
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Location: Victoria, BC, on Vancouver Island, Canada | di_ch_NY56 - 2014-12-14 2:31 AM
I ordered a set of front suspension cushions for the upper and lower wishbones and a set of fender (inner to outer) weatherstrip on December 5th. I sent a fax (I got a confirmatioin that the fax was sent successfully) and within few minutes I sent the amount including surcharges (paypal) and shipping costs to Gary. Until now I didn't get a parcel nor anything else. I'm hoping. Happy Motoring Dieter BTW: Yeah, I know, it's only one week now after I put my order to Gary. So I'll wait for at least one more week according the latest messages of this thread. I wish Gary all the best for him, fast recovery, no more pain in his leg, ankle or foot and superb health.
Dieter, you will get it ... plan to be patient. With Christmas mail rush and you being in Europe it will take a while. |
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Location: ZH, Switzerland | imopar380 - 2014-12-14 2:44 AM di_ch_NY56 - 2014-12-14 2:31 AM I ordered a set of front suspension cushions for the upper and lower wishbones and a set of fender (inner to outer) weatherstrip on December 5th. I sent a fax (I got a confirmatioin that the fax was sent successfully) and within few minutes I sent the amount including surcharges (paypal) and shipping costs to Gary. Until now I didn't get a parcel nor anything else. I'm hoping. Happy Motoring Dieter BTW: Yeah, I know, it's only one week now after I put my order to Gary. So I'll wait for at least one more week according the latest messages of this thread. I wish Gary all the best for him, fast recovery, no more pain in his leg, ankle or foot and superb health. Dieter, you will get it ... plan to be patient. With Christmas mail rush and you being in Europe it will take a while. Merry Christmas Ian - even it's alreadey St. Stevens Day I know - the only way is to be patient. The front suspension of my 1956 Chrysler NY 2d HT is completely disassebled now for weeks. I don't know if I'll get the cushions early next year. In the meantime... Happy New Year to you and your family! Dieter |
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Location: Northen Virginia | Dieter, I waited more than a month last time from my order to arrive, and I'm very close to Gary. Europe? Make the math bud.
Denis |
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Location: NY & VT | Stop complaining already Denis... you know what the deal is based on others experience here when you order, so if you don't like the service time ...don't order!!
Edited by firedome 2014-12-27 4:44 PM
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Location: ZH, Switzerland | I didn't expect it anmymore, I couldn't believe, but today I got it. Happy Motoring! Dieter |
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Location: NY & VT | I totally believe it. |
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | Just as a point of interest, last week sent Gary an e-mail, asking him to sell/send me two sets of the hardtop "flocked"
1/4 window glass vertical weatherstrips...along with an invoice for them.
Nothing else; just that request, via e-mail.
Edited by d500neil 2015-01-23 4:18 AM
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Location: McCleary WA | I have sent 6 orders to Gary, starting last March. The first 3, and the 5th one, were each delivered in 1-2 months which I figured was adequate as I was ordering way ahead of need. For some reason the 4th order, from September, and last one, from October, have not been received. E-mails to Gary have gotten no response. More recently I have sent faxes, again with no response. Wednesday I discovered that the convertible roof rail seals he sent from my initial order are incorrect, consisting of 8 pieces instead of 6. I sent them back to him yesterday, and now will be waiting to see how and when he responds to that. I wish I had a phone number for him but don't. |
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Location: the Great Northeast | I gave up and got my whiskers and channel elsewhere. If you can't help me, you are getting out of the way. |
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Location: McCleary WA | Darryl T - 2015-01-23 12:46 PM
I have sent 6 orders to Gary, starting last March. The first 3, and the 5th one, were each delivered in 1-2 months which I figured was adequate as I was ordering way ahead of need. For some reason the 4th order, from September, and last one, from October, have not been received. E-mails to Gary have gotten no response. More recently I have sent faxes, again with no response. Wednesday I discovered that the convertible roof rail seals he sent from my initial order are incorrect, consisting of 8 pieces instead of 6. I sent them back to him yesterday, and now will be waiting to see how and when he responds to that.
Update - Gary called me today and explained that he had held up my orders waiting on a material supplier (for the trunk liner). I asked that he just backorder that part and ship the rest, which he agreed to do. As for the roof rail seals, he thought they were correct and that I didn't understand how they fit, which I guess is possible even though the originals were 6 pieces and the replacements are 8. He will check them and correct if necessary. |
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Location: McCleary WA | Final update - today received the balance of my orders from Gary, including the trunk liner. And it turns out the 8 piece roof rail seal was correct, he just had failed to include his instruction sheet that explains why it is made that way. All is good, for my orders at least. |
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Expert 5K+
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Location: Williams California | Great news!!
I placed an order with Gary last month, and am looking forward to receiving it.
---John |
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Location: Idaho - where men are men and spuds are spuds | i placed an order with Gary in mid-January this year. My check was cashed about two weeks later. Then my merchandise arrived a little over two weeks after that. Since I've been following this thread, I ordered ahead of when I'd actually need the products so I was not inconvenienced. I was impressed with the merchandise and how well it was packaged for shipping. Thanks, Gary. |
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| I have 2 orders with Gary. The first was 11/14, second 12/7. Both checks were cashed which he was saving a set of seat covers for me. He sent me a letter that was helpful after the first order stating he was having some carpel tunnel problems. Most of it isn't needed right away but would like to have the covers on by summer. Seems like a good guy. Not sure why orders month and a half after mine are already filled tho |
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| I got pretty much all of the November order yesterday. No seat covers yet. Gary makes some good stuff. |
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Location: ZH, Switzerland | First of March I sent a fax with the order of one flocked glove box to Gary. This time I was a little bit short of the amount I transferred at paypal. I wonder if I'll get a mail once if the amount was enough or not. For the new interior of my Letter I think I have to look for another solution (e.g. local car saddler or Sweden) Happy Motoring! Dieter |
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Location: ZH, Switzerland | Today I gotta the glove box. Thank you very much Gary for the fast processing and shipping. Kind regards Dieter |
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Location: Germany | Got my order from November last week. 50 rubber and other weatherstrip parts for a 61 Chrysler Newport Station Wagon and 15 parts for a 58 Plymouth. Nearly $1000 together. We also sent him some steel parts that were embedded in some of the rubber parts. He needed them for reusing in the new ones.
Communication was a bit difficult. I always had to send mails also via FAX. Otherwise Gary maybe would not have seen it. He said his email box is chaotic. He cannot differentiate if it is mail from a customer, spam or something else. I always wrote on the FAX the accompanying date and time of the email. So he could find it and reply.
All in all, Gary is a very good guy. Everything came out fine. Regarding his health problems he is still doing a good job. |
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Posts: 1886
| It has been a long time since my dad ordered anything from him. I'm reading conflicting reports on quality of parts. Could use some lens's and seat covers for a 300. I've seen the legendary seat covers for sale, but have no idea of the quality. Any feedback? |
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Location: Connecticut | From what I've heard, Legendary is comparable quality to Gary's. I think Legendary's price is more, though. Not sure if everyone's aware, but Gary's been sending out a letter with orders, outlining his medical issues, price changes, and that he will be shutting down from May 1 thru Oct 1. I scanned the letter into Word format. Hopefully I'll be able to upload it here. Two pages total. Ron
Attachments
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GaryGoers1.doc (16KB - 278 downloads)
GaryGoers2.doc (12KB - 240 downloads)
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| Lenses are getting difficult. Gary was getting some from Europe and they seem to have quit making them. He was out of the front parking/turn signals for a 61 G |
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Location: Bjorneborg, Finland | Billohio - 2015-03-31 6:45 PM
Lenses are getting difficult. Gary was getting some from Europe and they seem to have quit making them. He was out of the front parking/turn signals for a 61 G
Try to ask from KP USA bilar in Sweden. Kontakt = Contact Us (they might be slow to reply emails).
http://www.kpusabil.se/ ---> Reproduction Mopar 55-62 ---> Lampglas ---> Parkeringsglas : Priser och fler bilder ---> Chrysler 61-62
Edited by spinout 2015-03-31 1:28 PM
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Location: Kingston Springs , TN | Thanks for posting the letter Ron....
Mike |
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Location: Northen Virginia | Billohio - 2015-03-31 9:45 AM
Lenses are getting difficult. Gary was getting some from Europe and they seem to have quit making them. He was out of the front parking/turn signals for a 61 G
Someone on eBay has them, actually the parking for the 61 are the easiest to find, the tails or the backup are something else, good luck with those... |
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Location: USA - KY |
A couple of days ago, I received an order from Gary that I had placed in Feb...yay!
Last year, I got a set of rear light lenses from Gary for my '57 DeSoto. If memory serves, I think he said it was one of the last sets that he had for my car's make and model year. I'm not sure about the other F.L. models.
Price was great though! They look great too.
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Location: Williams California | I received a very large box from Gary on Friday, Placed the order at the end of January, and it all appears to be good.
He's definitely a big asset to this hobby!
---John |
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Location: Victoria, BC, on Vancouver Island, Canada | Received my order from Gary Goers today, 1 reproduction heel pad, and a radiator core support seal. The heel pad is heavy rubber, not plastic.
I placed the order on April 6th, received one month later, May 5th
Edited by imopar380 2015-05-05 3:56 PM
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Location: Connecticut | Ian - How do you plan to affix it to the carpet ? Ron |
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Location: Victoria, BC, on Vancouver Island, Canada | ronbo97 - 2015-05-05 1:48 PM
Ian - How do you plan to affix it to the carpet ? Ron
May glue it on - I have yet to decide. Wizard says the originals were glued on. I'm sure I've seen them sewed on but maybe on replacement carpets. I've had them sewn on to several replacement carpets when the carpets were replaced in various cars. |
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Location: Connecticut | I'd recommend sewing. If you glue, the corners will lift after a while. Ron |
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Location: Victoria, BC, on Vancouver Island, Canada | ronbo97 - 2015-05-05 8:27 PM
I'd recommend sewing. If you glue, the corners will lift after a while. Ron
You are probably right, though I will have another protector mat over it.
Edited by imopar380 2015-05-05 11:54 PM
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Elite Veteran
Posts: 792
Location: Buena Park, CA | Thought I would report back on my latest transaction with Gary Goers. Mailed a pretty extensive order to Gary at the begging of April that included about 30 different catalog items (and multiples of several of those items) for my '56 Plymouth build. Received a large refund in the mail from the estimated shipping on Monday and all of the parts arrived on Wednesday 6/3/15. And like the last time, Gary even included a couple of free nick-nacks that I forgot to order. |
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Extreme Veteran
Posts: 397
Location: Milano, Italy | Sorry - here is one customer not so happy with Gary.
I wrote Gary an e-mail last april with a question about the moulding clips for my 58 Belvie.
I wait and wait for a reply, but none.
Then I read somewhere in this forum that they (Gary Goers) do not like to reply to emails, so ok I thought let's do as they say, and
I wrote them a fax, asking plus or minus the same questions.
I waited and I waited for a reply, but none,
Then again I read somewhere on this forum that with Gary you simply place the order and send the money, and he will surely ship the parts.
Ok, I thought, let's do as they say, and I send him by fax their order form plus a payment by Paypal of a hundred bucks (50 for the parts, 50 for the shipment) plus the percentage he asks for the paypal commission.
Then I wait and wait and wait for a reply, either by fax or by email, but none.
I was expecting him saying at least it's ok pal, we've got your bucks now the parts will follow in ten days or sorry the parts are not in stock wait for the next ten years. I mean , whatever it is.
Then again, after one month I sent them another fax asking hey is there any news?
No reply. Silence. It seemed like there was nobody at the other end of the line.
At this point I open a contestation with Paypal for not receiving the parts and guess what ? The next day the hundred bucks were refunded. So, there was somebody at the other end of the line, indeed.
Let me tell you mister Gary, you might be the God of FL parts, but this is a very unusual way to treat a customer (to say the least). A few words of reply might have saved your reputation, at least in this insignificant corner of the planet where I live.
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Location: Perth Australia | I havnt dealt with him and if I can avoid doing so, I wont deal with him
Simple thing is, I dont like the way he does business.....
I know that if I treated my customers like that, before long, I would have no customers
It is a shame that a person that is so talented cant see how much better off he could be by simply
learning some better customer skills or employing someone that has them already.
I expect he would be kept very busy making all the stuff that he makes and that he wouldnt have everything that he makes
always available and would then have to make the part to satisfy an order, fine, but how hard would it be to confirm an order by return fax
(if you dont want to talk to people)
The thing is with people overseas, is things take a while to get here and its very hard to do anything about the people that rip you off
from here (I have had a few), so, to send an order and payment and hear nothing would be a red flag to me and I would do exactly the
same thing (cancel payment) and you only have so long to do it otherwise your money is lost forever
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Posts: 3155
Location: NY & VT | The guy is honest but it's a very poor way to run a biz, however when you're the only game in town you can do like you want. What is needed is a competitor, but don't hold your breath.
Makes me almost glad I sold my last FL car, one hates to be held hostage to these kind of business practices. I don't have these kind of problems with Fusick Oldsmobile products. |
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Location: Victoria, BC, on Vancouver Island, Canada | You guys with complaints - Gary is a one man operation and his health is poor. PLEASE download and READ this message from him.
http://chryslerclub.org/PDF%20files/GaryGoersPleaseRead.pdf
Honestly, I've been dealing with him for over 30 years and have never had a problem. I just wait patiently for the goods to arrive and they ALWAYS do.
I am sorry for being harsh but he is honest to the nth degree but he will not waste time on cry babies.
Edited by imopar380 2015-06-14 11:14 AM
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Extreme Veteran
Posts: 397
Location: Milano, Italy |
I fully agree he is an honest person.
Never had the shadow of doubt about that - otherwise I would never sent my money out.
The matter discussed here is some careless attitude - I wasn't receiving any reply since months and then once Paypal writes them they refund the money immediately ?
So they do read their e-mail box.....
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Location: Victoria, BC, on Vancouver Island, Canada | So why didn't you just wait for the items if you fully agreed he was an honest person? I don't get it. Sorry for sounding harsh but you would have gotten your parts had you waited.
He doesn't, and has never, to my knowledge sent out confirmations on orders.
Edited by imopar380 2015-06-14 4:14 PM
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Posts: 2312
Location: Arizona | As far as some of the comments on Gary G ...as I read some of them it's not a criticism of his honesty, it's a criticism that his way of doing business leaves something to be desired and more particularly given his poor health, what will happen when he is no longer able to carry on? It will be a sad day for two reasons, one of course is it would be sad that his health no longer lets him do the things he enjoys, such as operating his business, the other is that if his succession planning is similar to how he runs the business, (BOTH of which are HIS business, not ours), the whole thing might just disappear when he can't do it anymore. It would be a real loss if his molds and methods just wind up in the dustbin of his estate. |
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Location: Victoria, BC, on Vancouver Island, Canada | I have a feeling that when the time comes it could possibly be taken over by JC Auto, as Gary's a good friend with Jeff, the owner of JC Auto, and Jeff has driven from Seattle to Kalispell, MT on occasion to help him out. However this is just a hunch on my part. Jeff knows the Forward Look era inside/out.
And, I do agree that things could have been streamlined more by Gary, but it is what it is at present, and as I said, he always delivers.
Edited by imopar380 2015-06-14 6:35 PM
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Extreme Veteran
Posts: 496
| I've said it before and I'll say it again. Gary is a gem and has single handedly done more for our hobby than anyone. I was lucky enough to work with him when I was in High School. That was 30 years ago... When he had his business in Bell Gardens, Ca. I knew him even before that... When he worked out of a shed in his back yard! He was an outstanding teacher and friend.
My last big order was a complete interior kit for my 1955 Chrysler C-300. We had a good enough friendship that I asked him to put a complete kit together and send it "whenever he had time to get it done." A couple of years later, a few big boxes showed up on my door step. Sadly, I had been laid off from my job and couldn't afford to pay for Gary's order... So I did the only thing I could do. I sold the car with the interior kit on eBay, and sent Gary a check for the order. It was heart breaking to me to have to sell the car and the beautiful work he did -- which I never got to enjoy.
I heard he was upset that I sold the car the second I got the kit... But I really had no choice. When I recovered from the layoff and started to work on my Polara wagon, I sent him an order for the parts I needed. The turnaround was quick and I am proud to have his parts on my car.
I wish him a healthy recovery and I hope he can enjoy his well-earned vacation.
Aaron Kahlenberg
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Posts: 4036
Location: Connecticut | Here's an update on Gary from Rich Barber of the Chrysler 300 club: Speaking of GG, I spoke with him recently. His mild heart attack has apparently left no damage and is being treated in various and sundry ways. His main pain is his ankle which was shredded last year and needs replacement. Alana is taking good care of Gary but he cannot stand long on the damaged ankle. |
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Exner Expert 19,174 posts. Neil passed away 18 Sep 2015. You will be missed, Neil!
Posts: 19146
Location: bishop, ca | His ANKLE needs replacement?
I know about Kneemonia, but an ankle replantation is a new one, on me.
The reason that double-amputees lose their medical malpractice lawsuits is that most trial courts determine that they do not
have a leg to stand on....
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Posts: 2788
Location: USA - KY |
ouch!
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Location: Minor Hill, TN | I tried to order the correct rubber brake pedal from Andy Bernbaum but he no longer has this. I do not have the correct 1 on my car will Gary Goers still take this as a core?
I need the pedal that says power brakes on it
Edited by 1961plymouthfury 2015-12-30 1:26 PM
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Location: Victoria, BC, on Vancouver Island, Canada | Gary will take your core back, see page 3 in the catalog ----> download it here http://www.chryslerclub.org/PDF%20files/GOERS.pdf
Edited by imopar380 2015-12-30 5:22 PM
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Location: Minor Hill, TN | Thank you |
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Location: ZH, Switzerland | Lord please help Gary getting a fast recovery and good healing. His injury must be very painful. Dieter |
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Posts: 3887
Location: Northen Virginia | Gary is very honest, and I always got my order. Yes, sometime I waited for several months but like most of the vendors on FL cars this is common, I know that getting your check being cashed without a confirmation or parts delivered for months can be frustrating…
But I noticed that overseas customers are not always lucky, maybe the reason is the overseas shipping demands special paperwork like customs forms invoices and such, the demand for these car parts is pretty much non-existent and this is the reason for people like Gary, SMS, and George Laurie to name some of them..
I have been a very harsh critic of Gary’s rubber parts, they are made in cold molds and some of them are just unusable, not even close to the original, but I have to be fair with him too and say that the brake and accelerator pedals are excellent, they are simply perfect I couldn’t find one detail on it, especially with mine with the "power brake" lettering on it that is virtually impossible to find NOS, and NOS rubber is not always something you can use.
I also have to said that I purchase some Chrome lettering from him and the quality is excellent too, but as we all know now he lost his molds and supplier on that part of his business and has gone to "while supply last" deal.
I would strongly recommend to the overseas buyers to contact a friend in the USA to do all the purchases and send them back to you, this will cause you to pay extra shipping but there is a better guarantee of getting your items......Also avoid very large and complicated orders, because those seems to take way to long.
Edited by hemidenis 2016-01-01 10:39 PM
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Location: Bjorneborg, Finland | hemidenis - 2016-01-02 7:37 AM
I would strongly recommend to the overseas buyers to contact a friend in the USA to do all the purchases and send them back to you, this will cause you to pay extra shipping but there is a better guarantee of getting your items......Also avoid very large and complicated orders, because those seems to take way to long.
I used this option only in the case if the seller was not able to ship overseas or charge too much extra for shipping, but I do all the purchases myself
and just let know the different shipping address to the seller. This has not been a case with Gary Goers. I have NEVER had any issues with him, always
got what I ordered, no in hurry. The last time I made an order was 2012. Then I used the shipping agent in FL to put goods in sea container, because the
order was large including also trunk panel sets for 2 cars and it was combined with large size body part from other seller.
Edited by spinout 2016-01-02 8:37 AM
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Regular
Posts: 68
Location: Mitchell Nebraska | I placed my order in August (knowing he was taking the summer off for health issues)and got my order the first part on Dec.Everything was excellent but was missing one item,a horn relay.About a week later I recieved a check for a refund on the horn relay and an additional $63.00 for freight refund.Most people would have kept the xtra freight money.He refunded it.Very honest man,as everyone has said,and the parts were exactly what I had hope for. |
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Posts: 65
| Has anyone heard anything on his 61 sill plates? I ordered some items like carpet and pad last spring or so and not heard anything. I am wondering if thats the hold up. |
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Expert 5K+
Posts: 9650
Location: So. Cal | I see he lists "New Yorker" name plates for a '58. Does anyone know if he actually has these for sale? Also, does he still have the extra long windshield gaskets with molded corners? I hate sending money in only to get a refund 2 months later.
Edited by Powerflite 2016-02-26 8:20 PM
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Location: Ramona, CA | Powerflite - 2016-02-26 5:19 PM
I see he lists "New Yorker" name plates for a '58. Does anyone know if he actually has these for sale? Also, does he still have the extra long windshield gaskets with molded corners? I hate sending money in only to get a refund 2 months later.
I recently sent him a letter asking for prices and availability on a bunch of stuff and included a SASE and got it back in about 10 days with the prices and a couple things weren't available anymore. I also asked for things that weren't on the list and some were available.
Probably the best way to go. Good luck. |
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Location: Minor Hill, TN | I ordered the hood pad and clips for my '61 about a couple of weeks ago. My dad says he slow but honest. Well no more talking for tonight I am getting tired so good night fellow forward lookers |
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Posts: 1530
Location: ZH, Switzerland | I placed an order to Gary on November 23rd, 2015. Immediately I payed the amount via PayPal at the same day. I never got a parcel nor the money back. I don't know if Gary ever fullfilled my order or if I never got a note from the local post office (please pick up your item) or if the postal service (local) tried to put it to another adress (not the first time by the way). Now I don't know I should repeat my order (with the payment) or just wait. Happy Motoring! Dieter
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Expert 5K+
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| I think "ZH" for a state probably isn't enough info? You didn't put Switzerland anywhere on the form so you were probably bumped.
I would send in the order again, this time stating your country. Try to email a pdf of it and fax I guess. |
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Location: ZH, Switzerland | mikes2nd - 2016-03-07 12:35 PM I think "ZH" for a state probably isn't enough info? You didn't put Switzerland anywhere on the form so you were probably bumped. I would send in the order again, this time stating your country. Try to email a pdf of it and fax I guess. Thanks a lot. I thought the address at PayPal is enough. According to your advice I modified the order and sent it again (plus a second payment with the note if he'll recognise the first order he could be free to refuse the payment). Happy Motoring Dieter |
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Posts: 1530
Location: ZH, Switzerland | This morning I was almost melting because of happyness. I got a mail from Gary. He explained me that the shipping costs of the glove box liner for my Beast I ordered January 2015 was ways higher than anounced. So he used the first payment to balance the dept and sent back the resting amount. I got it. What I really don't know is if the service faxzero works. The service (free) of faxzero always sent a confirmation that the fax has been sent successfully. So I'm looking in a positive way into the future to receive the parts I ordered this March. I wish superb healing to Gary Goers. Happy Motoring! Dieter |
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Regular
Posts: 96
Location: Glen Rock PA | Hello, I wanted to share my positive Gary Goers experience. Several years ago I ordered door and trunk gaskets and it took about 2 months to receive. I was hesitant after reading the reports that service is slow but he is an honest man. In the box with my gaskets was a note with $5 bill letting me know that shipping was less than anticipated. That took me by surprise. Again when I was looking to place a second order for trunk panels and carpet I was hesitant due to the reports of his health. I sent the order with a check in early December and I received everything a few weeks ago. Again this time there was a check for the difference in shipping cost. The carpet, tire cover and truck side panels are excellent. As far as I am concerned you should not have any worries dealing with Gary but you will need understanding and patience.
Regards,
Bill
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Location: ZH, Switzerland | I just say big thank you very much to Gary. On Thursday, March 31st, the parcel was laying in the mail box at my property. Happy Motoring! Dieter |
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Posts: 1530
Location: ZH, Switzerland | This morning I got a message from the Chrysler 300 Club International (Yahoo Group) about an information from Gary Goers. I wish him good luck and a fast and full recovery. <<<<<<<< From Rich Barber, Brentwood CA Gary Goers has asked me to forward the message below to his many customers and other friends. He shared that he is facing amputation of his left leg below the knee, amputation of part of his big right toe and a total replacement of his right hip joint. As you can imagine, he is almost immobilized. Gary is a very spiritual guy and, therefore, your prayers for successful medical treatment and healing are in order, will be heard and appreciated. Gary thanks his customers and other friends for their loyal support and concern but requests all communications come to him only by Snail Mail to his address as shown below.: Gary & Alana Goers 37 AMDAHL LN KALISPELL MT 59901-7768 Dear Friends: Due to major health challenges, I’m regretfully letting you know I must immediately cut back and delay most of my business supplying interiors and restoration parts for Chrysler 300’s and other MoPar’s. I'm still finishing up seats and have more leather ordered to start more batches of F, G and H seat covers in the spring. And, I still intend to make '55-'59 interiors as needed. But I definitel y have to put off everything for a while once the amputation takes place. I will complete all orders on hand for small in-stock items received to date but I will have to return any orders received after January 1, 2017. Right now, I really, really need to get the message across that I just can't take time to respond to e-mails. I have begged for decades that personal and business messages come only by snail mail. PLEASE!! Thank you for your past, present and future support. I look forward to continuing to share our enthusi asm for our Beautiful Beasts and to serving your restoration needs. Sincerely, Gary Goers >>>>>>>> |
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Location: Minor Hill, TN | Any updates on Gary? My parents ordered a trunk mat for my '61 for Christmas it did not get here yet so I was wondering if any one had any updates |
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Extreme Veteran
Posts: 537
Location: Upstate NY | I had a large order in May I got in December. I never bothered him cause I have dealt with him for years. My order came and enclosed was a check for 160.00 for an item he isn't making any more. That is so Gary Goers, probably one of the most honest men I know. Be patient, read above. He is having major health issues. If your order is in at some time he will fill it but from the sounds of things you may have a long wait. I am praying he has a successful surgery and can survive through this and have some quality of life. He has been such a great guy both in person and his business. If you are in a hurry you can write to him to refund your money which he will do. |
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Posts: 2633
Location: Minor Hill, TN | Thank you but my parents ordered this trunk mat for my '61 as a gift for Christmas but I am in no hurry and I do not need it right away. I also plan to order my trunk card board kit from him also . I ordered my emergency brake handle from him for my car and I got it. I am thinking about ordering a spare 1. |
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Expert 5K+
Posts: 8443
Location: Perth Australia | From what I read above, he is only going to fill his current orders
He is NOT TAKING ANY ORDERS after JAN 1
He is having something cut off him, so this WILL slow him down a lot
YOU WILL HAVE TO WAIT, if you cant wait, you can ask for a refund
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Location: Ramona, CA | I hope he comes though it ok. I got a bunch of stuff from him in the spring and supposed to get my seat covers but I can see now why he's delayed. Not like I need them right away and I didn't pay up front.
He's always done me right in the past. |
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Location: Minor Hill, TN | I feel bad he is going through this . I hope he has a speedy recovery |
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Posts: 2633
Location: Minor Hill, TN | I got my trunk mat now I will be ordering my trunk card board kit for my '61 |
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Extreme Veteran
Posts: 347
Location: Ocean Park, Washington | Ordered front slash shields and rubber for inside front fenders to body a couple weeks ago with a personal check and form. Box arrived FedEx yesterday!!! I was wonderfully surprised. Thank you Gary!!! I'm not done ordering from you. Much more to go. Thanks SO much for your business!!! |
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Posts: 5006
| You submitted by postal mail? Did he call you? Or just sent you shipping difference?
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Extreme Veteran
Posts: 347
Location: Ocean Park, Washington | Yes, letter in the mail. No call. No return cash or information on needing more. As easy and quick as it gets. Thought everyone would like to know. |
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Regular
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Location: Australia | Just want an update on Gary. I know he's going thru some major medical issues and hope he will be OK. I read he is not taking any more orders after 01Jan2017. Is this a permanent close down or is he hoping to start up again in future. I want to make an order but unsure if I should or not. |
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| I thought he had help? I heard some where going out? |
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Extreme Veteran
Posts: 537
Location: Upstate NY | From what I know and there are people here that know him much better than me, he has help and they can fill orders but I believe he is the one who casts the rubber parts and sews the cloth interiors. I wouldn't be to concerned about a pick part but if it is a manufactured part you need, he will let us know when he is ready. |
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Location: Chestertown, NY ( near Lake George) | Bob, how is your project going? Dave Shepherd |
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Extreme Veteran
Posts: 537
Location: Upstate NY | Hey Shep!
It is going but like so many folks here it is hard to stay on it with life in the way! I am slowly getting to the body on frame part. Thanks for asking. |
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