Re: new paint

[Laneslyle8@xxxxxxx]

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My experience in painting for more than 20 years and even having a few  cars 
featured in major magazines is I will straight out ask a customer what they  
will be expecting upon completion of the paint work and bodywork. Is it only a  
driver, or for show?  There is degrees in between to me such as nicer than  a 
driver, but not a show piece. I find out my area of where this job needs to 
be  to make my customer happy. The other approach has been to ask them straight 
out  "how much are you wanting to spend on this work?" From there I will tell 
them  almost to a tee what they can expect. All in all, doing business this 
way I  have very few complain that I did not deliver what they had expected.  
If they end up showing a "driver" paint job at a car show or outdoor  event, 
then they have no room to complain if they never paid for a "show"  job. I know 
everyone always wants more in the end, but by making it totally  clear in the 
beginning I have had very few issues arise afterward. I've had many  come in 
for a driver paint job because it was cheaper and less time consuming  and yet 
they are the very ones going to the rod runs and small car shows  afterwards.  
As far as "horse trading" for paint work, it has never worked  for me. I 
would as soon be paid then to trade for my expertise. If you then had  something I 
wanted, I would then pay you. Most guys I see that have traded for  paint 
work tend to find that they probably very seldom get what they expected.  Unless 
one knows in advance what to expect, I would never expect show quality  type 
paint work unless you have been told that is what you can expect upon  pickup. 
Just my 2 cents worth....Lyle in Montana

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