I also had a bad experience with them. I gave them the cable assembly that ties back the rear rails on a convertible top. to duplicate. I needed 4 for my Fs and I thought it would be a nice item for all convertible owners. After over two years and numerous excuses, including that they sent the old one back to me they stated that they would look in the shop again. Prior to three years ago, the service was great and the products were also. Something happened that changed the whole dynamic of the company. -----Original Message----- From: Chrysler300@xxxxxxxxxxxxxxx [mailto:Chrysler300@xxxxxxxxxxxxxxx] On Behalf Of Larry Nirenberg Sent: Thursday, February 12, 2009 11:00 AM To: rinandal; Chrysler300@xxxxxxxxxxxxxxx Subject: RE: [Chrysler300] Feed back on Imperial Services I recently ordered a tach cable from them and had been told I would have it in 5 days and it took 3 weeks. I got the same kind of story. Not fatal but annoying. ________________________________ From: Chrysler300@ <mailto:Chrysler300%40yahoogroups.com> yahoogroups.com [mailto:Chrysler300@ <mailto:Chrysler300%40yahoogroups.com> yahoogroups.com] On Behalf Of rinandal Sent: Thursday, February 12, 2009 10:02 AM To: Chrysler300@ <mailto:Chrysler300%40yahoogroups.com> yahoogroups.com Subject: [Chrysler300] Feed back on Imperial Services I ordered and paid for new 413 motor mounts from Imperial Services in October 2008. Not yet delivered. Every time I contact them they say "in a couple of weeks". Anyone else have any feed back or done business with them? [Non-text portions of this message have been removed] [Non-text portions of this message have been removed] ------------------------------------ To send a message to this group, send an email to: Chrysler300@xxxxxxxxxxxxxxx For list server instructions, go to http://www.chrysler300club.com/yahoolist/inst.htm For archives go to http://www.forwardlook.net/300-archive/Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Chrysler300/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/Chrysler300/join (Yahoo! ID required) <*> To change settings via email: mailto:Chrysler300-digest@xxxxxxxxxxxxxxx mailto:Chrysler300-fullfeatured@xxxxxxxxxxxxxxx <*> To unsubscribe from this group, send an email to: Chrysler300-unsubscribe@xxxxxxxxxxxxxxx <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/