Re: [Chrysler300] SMS upholstery : (

In a message dated 10/24/2015 10:48:01 A.M. Eastern Daylight Time, Chrysler300-noreply@xxxxxxxxxxxxxxx writes:

Bill -

Did you pay them by credit card ? If so, do a charge back. That will get their attention.

Ron

----- Original Message -----

From: William Leahy bleahy@xxxxxxxxxxx [Chrysler300]

To: pffkllc@xxxxxxx ; Chrysler 300 Broadcast

Sent: Saturday, October 24, 2015 10:00 AM

Subject: Re: [Chrysler300] SMS upholstery : (

I ordered a headliner from SMS for my 62 300Sport...so my upholstery guy proceeds to install it.

so the order of installation is to put in the rods...then attach to the sides...all the while everything is loosely goosey. the last step is to stretch in all directions...and fasten down. this all takes many hours trying to get it right. The problem then arose in the middle bar area...SMS had sewn a big fold kind of sideways by error. which wouldn't allow things to be nice and smooth. So I calls SMS and told them the problem...they said tough luck, i should have inspected it before installation. I asked them if that shouldn't be there job before sending it out.

Again they said tough luck and hung up.

Bill Leahy / Kennewick, Washington

Sent from my iPad

On Oct 24, 2015, at 6:23 AM, "pffkllc@xxxxxxx [Chrysler300]" <Chrysler300-noreply@xxxxxxxxxxxxxxx> wrote:

I would appreciate knowing the extent of your bad experience, as I am considering sending my door panels to them to be redone.

Pete Fitch

In a message dated 10/23/2015 5:00:38 P.M. Eastern Daylight Time, Chrysler300-noreply@xxxxxxxxxxxxxxx writes:

I had a very unpleasant experience with SMS...would never recommend them to anyone.

william leahy

Kennewick, Washington

Sent from my iPad

On Oct 23, 2015, at 10:30 AM, "'John L. Chesnutt' chesnutt@xxxxxxxxxxxx [Chrysler300]" <Chrysler300-noreply@xxxxxxxxxxxxxxx> wrote:

Legendary Auto Interiors is giving a 20% discount on manufactured items ordered through November 2, 2015.

I ordered brown vinyl upholstery for the two front bucket seats on our 1970 Chrysler 300 Convertible. The Brown vinyl sample is an exact match.

It takes about three to four weeks to complete the order.

Our Upholstery shop said to order it from Legendary instead of getting the vinyl from SMS in Canby, Oregon. He will install new foam. The original foam is toast.

John Chesnutt, Portland, OR